Effective Date: 05 April 2026
Foxrun Captain (also referred to as RideOn, we, us, or our) is committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use it, how we share it, and your rights.
1. Scope
1.1 This Privacy Policy applies to all users of the Foxrun Captain app, including drivers and riders (where applicable).
1.2 By using the app, you consent to the collection and processing of data as described in this policy.
2. Data We Collect
2.1 Personal Information
- Name
- Phone number
- Email address
- Account identifiers
2.2 Location Data
- Precise location (including background location while on active duty/ride-related activity)
2.3 Financial and Transaction Data
- Payment-related details required to process ride transactions
- Wallet and transaction history
2.4 Documents and Media
- Driver verification documents and images (for example: license, ID, vehicle documents, profile image)
2.5 App and Device Data
- Device identifiers
- App interactions
- Diagnostic and crash information
- Notification tokens
2.6 User Content
- Ratings, reviews, and feedback submitted in the app
3. How We Use Data
3.1 To provide core app functionality, including ride matching, navigation, trip management, and support.
3.2 To verify identity and maintain account security, fraud prevention, and compliance.
3.3 To process payments, settlements, and wallet operations.
3.4 To send transactional notifications and service updates.
3.5 To improve app stability, performance, and user experience.
4. How We Share Data
4.1 We may share data with:
- Riders/drivers as needed for trip fulfillment (for example, relevant profile and trip-related details)
- Service providers that support authentication, notifications, mapping/location, and payments
- Government or regulatory authorities where required by law
4.2 We do not sell personal data to third parties.
5. Location and Background Access
5.1 Foxrun Captain may collect precise location in foreground and background for active ride operations, safety, and route tracking.
5.2 Without required location permissions, key ride features may not function.
6. Data Retention
6.1 We retain data as long as needed for service delivery, legal obligations, fraud prevention, and dispute resolution.
6.2 Retention periods may vary by data type and applicable law.
6.3 When data is no longer needed, we delete or anonymize it where feasible.
7. Security
7.1 We use reasonable technical and organizational safeguards to protect data, including encryption in transit where applicable.
7.2 No system is completely secure; users should protect login credentials and report unauthorized access immediately.
8. Your Rights and Choices
8.1 You may request access, correction, or deletion of your data, subject to legal and operational requirements.
8.2 You may manage app permissions (location, notifications, media) through device settings.
8.3 Account/Data deletion requests can be submitted at:
https://www.foxrun.in
9. Children's Privacy
9.1 Foxrun Captain is not intended for children under the legal age required to use ride services in your jurisdiction.
9.2 We do not knowingly collect personal data from children.
10. International Processing
10.1 Your data may be processed and stored on servers located in different regions, subject to applicable safeguards.
11. Changes to This Policy
11.1 We may update this Privacy Policy from time to time.
11.2 Continued use of the app after updates means you accept the revised policy.
12. Contact Us
For privacy questions, account concerns, or data requests, contact:
Email: web.foxrun@gmail.com
Website: https://www.foxrun.in