FAQ

Do you require a deposit?

Yes, a minimum deposit of 20$ is due to reserve all items listed on the rental summary.  Once rec'd, the client will be added to the calendar/delivery schedule. Payment can be made at any point leading up to the event, with final payments being due 30 days prior to the event.  Special arrangements can be made if needed and are subject to approval.

Do you have a minimum order?

Yes, the minimum order for WEEKDAY delivery is $150.  Minimum order for a WEEKEND delivery is $250

What kind of payments do you accept?

Cash & Checks are the preferred method of payment, but we accept Credit Card (4% processing fee), ApplePay, Venmo and Zelle.

How are Delivery Fees calculated?

Minimum reservation to qualify for delivery is $150 (weekdays) and $250 (weekends).  Once qualified, Delivery & Pickup fee will apply if the delivery location is more than 15 miles from 30533. Mileage over 15 miles will be billed at $2.5 per mile for all drop off and pick up trips, including site visits for measurements and logistics planning.

Additionally, depending on the venues load in/load out procedures, if the venue requires same-night pick up, an additional of up to $150 fee will be charge for pickup after 10 pm.

What discounts do you offer?

We offer discounts:

• on multi-item reservations - the more you rent, the better the pricing

• on items being used on back-to-back events at the same venue

• to guests of the Limelight Inn (5%-10%, depending on # of rooms/duration)

• to guests paying cash (5%)

• to active military & first responders (5%)

Discounts are mutually exclusive and cannot be combined.

Can I use candles on any of your items?

Candles are NOT ALLOWED within proximity of any draping.  Candles are ALLOWED  with the use of hurricane vases (or the like) to protect the tables/bars/carts from candle dripping.  Hurricane vases are available for rental should you need.

Are chairs included with the tables?

Chairs are not included with tables rentals. Chairs provided by the venue are the norm. Folding, wooden chairs are available for as an addtional rental item.

Can I add flowers to your items?

Yes, you are welcome to add flowers to any arches, crosses, window treatments and backdrops.  We ask that you DO NOT USE screws or tape to attach them.  Best practice is to use floral wire or zip ties. We also ask that any florals that are added, be REMOVED prior to leaving the venue.

Can I attach a sign to the floral wall?

Yes. We ask that any signage hung from the floral backdrop be suspended by the FRAME and not the plastic wall itself.  Depending on the weight of the signage, appropriate size for signs seems to be no larger than 40" wide, if purchasing a sign. We have wooden signage available for rental as well ("Better Together", "You + Me" and "Mr. & Mrs.")