Privacy Policy – Fortune Gems
Effective Date: July 9, 2026
At Fortune Gems, we believe that your personal information deserves careful handling. This Privacy Policy describes the types of information that may be collected when you use our mobile application, how that information is used, and the choices available to you regarding your data.
Fortune Gems is a free entertainment game only. It is not a real-money gaming application and does not provide gambling, betting, wagering, lotteries, casino services, or any opportunity to win or withdraw real money. All in-game coins, gems, points, and rewards are virtual items created solely for gameplay and have no cash value.
By installing or using the application, you acknowledge that you have read this Privacy Policy.
1. Scope
This Privacy Policy applies to the Fortune Gems mobile application and any related services that we operate. It does not apply to third-party websites or services that may be linked from within the app.
2. Categories of Information
Device Information
To help keep the application functional, we may receive technical information from your device, including:
Mobile device model
Operating system and version
Screen resolution
Device language
Time zone
Anonymous device identifiers
Application version
Internet Protocol (IP) address
This information is collected automatically during normal use.
Gameplay Information
As you play Fortune Gems, the application may generate information such as:
Game progress
Achievement records
High scores
Session length
Feature usage
Error reports
Performance statistics
This information allows us to improve gameplay and identify technical issues.
Information You Send to Us
If you choose to contact us, we may receive:
Email address
Name (if included in your message)
Screenshots or attachments you voluntarily provide
Details about your request
We only use this information to respond to your inquiry.
3. Why Information Is Used
Information collected through the application may be used to:
Operate the game properly
Improve stability and performance
Maintain security
Provide customer support
Develop new game features
Understand how players use the application
Detect technical problems
Prevent misuse of the service
Comply with legal obligations
We do not use player information for financial profiling or gambling-related activities.
4. Virtual Game Content
Fortune Gems contains virtual game items designed exclusively for entertainment.
Virtual items:
Cannot be exchanged for cash.
Cannot be transferred outside the game.
Do not represent financial assets.
Have no monetary value.
Cannot be redeemed for prizes.
Nothing within the application should be interpreted as gambling or an investment opportunity.
5. Third-Party Technologies
The application may rely on trusted third-party providers for services including:
Analytics
Crash reporting
Cloud hosting
Advertising
Fraud prevention
These providers may process limited technical information necessary to perform their services.
Their handling of information is governed by their own privacy policies.
6. Advertising
The app may display advertisements supplied by advertising partners.
Advertising technologies may use anonymous identifiers to:
Limit repeated advertisements
Measure campaign performance
Display advertisements that are more relevant to users
These technologies do not give us access to your payment credentials or personal financial information.
7. Purchases
If optional in-app purchases become available:
Transactions are handled by official app marketplaces.
Payment details remain with the payment platform.
Fortune Gems does not collect or store credit card numbers, banking information, or payment passwords.
8. Protection of Information
We implement reasonable technical and organizational safeguards, including:
Secure communication methods
Restricted access to stored information
System monitoring
Security updates
Internal access controls
Although we work to protect your information, no system connected to the internet can be completely immune from security risks.
9. Data Retention
Information is retained only for the period reasonably required to:
Deliver the application
Resolve technical issues
Improve services
Meet legal requirements
Enforce our terms
Information that is no longer necessary may be permanently deleted or anonymized.
10. Your Choices
Where permitted by applicable law, you may request to:
Review information associated with you
Correct inaccurate information
Delete eligible personal information
Withdraw previously given consent
Ask questions regarding our data practices
Identity verification may be required before processing certain requests.
11. Children's Information
Fortune Gems is intended for a general audience but is not designed for children under 13 years of age.
We do not knowingly collect personal information from children. If we discover that such information has been collected, it will be removed within a reasonable period.
Parents or guardians who believe that a child has submitted personal information may contact us.
12. Compliance With Legal Requirements
We may disclose information if required to:
Comply with applicable laws
Respond to lawful requests from government authorities
Protect our legal rights
Investigate fraud or security incidents
Protect users and the public
13. International Processing
Depending on the infrastructure used to operate the application, information may be processed or stored in countries different from your own.
By using the application, you understand that information may be transferred across international borders where permitted by applicable law.
14. Policy Revisions
From time to time, we may modify this Privacy Policy to reflect improvements to the application or changes in legal obligations.
When significant updates are made, the revised policy will display a new effective date.
Your continued use of Fortune Gems after any update constitutes acceptance of the revised Privacy Policy.
15. Contact
Questions, requests, or concerns regarding this Privacy Policy may be directed to:
Fortune Gems
Email: holding.grupofirma@gmail.com
Disclaimer
Fortune Gems is strictly a digital entertainment application.
The application:
Does not offer real-money gambling.
Does not involve betting or wagering.
Does not provide casino-style gambling services.
Does not award cash prizes.
Does not allow players to withdraw money.
Does not assign any real-world value to virtual items or in-game currency.
All game features are intended solely for recreational enjoyment and should not be considered financial, gambling, or investment activities.