Privacy Policy
Effective Date: July 9, 2026
Welcome to Fortune Gems. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how Fortune Gems collects, uses, stores, and protects information when you use our mobile application and related services.
Important Notice:
Fortune Gems is an entertainment game only. It is not a real-money game, does not offer gambling, betting, wagering, or cash prizes, and no real-money transactions are involved in gameplay.
By installing or using Fortune Gems, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information in the following ways.
Information You Provide
Depending on how you use the app, you may voluntarily provide:
Your display name or username
Email address (if you contact support)
Feedback, bug reports, or customer support messages
Profile information you choose to provide
Providing this information is optional unless required for a requested service.
Information Collected Automatically
When you use Fortune Gems, certain technical information may be collected automatically, including:
Device model
Operating system version
Unique device identifiers
App version
Language settings
IP address
Crash reports
Diagnostic information
Gameplay statistics
Session duration
General usage information
This information helps us improve app performance, stability, and user experience.
Cookies and Similar Technologies
Although the mobile app itself may not use browser cookies, our analytics or advertising partners may use technologies such as:
Device identifiers
SDK identifiers
Local storage
Similar tracking technologies
These technologies help us understand app usage and improve services.
2. How We Use Your Information
We use collected information to:
Operate and maintain the app
Improve gameplay and performance
Fix bugs and technical issues
Respond to customer support requests
Monitor security and prevent abuse
Analyze trends and app usage
Comply with legal obligations
Improve future game features
We do not use your information for gambling or financial profiling because Fortune Gems does not involve real-money gaming.
3. No Real-Money Gaming
Fortune Gems is designed solely for entertainment.
The app:
Does not allow betting.
Does not award cash prizes.
Does not permit gambling.
Does not support wagering.
Does not offer withdrawal of money.
Does not convert virtual items into real-world value.
Any virtual coins, gems, points, or rewards have no monetary value and cannot be exchanged for real money.
4. Payments
If the app offers optional in-app purchases:
Payments are securely processed through Google Play or Apple App Store.
We do not receive or store your credit card, debit card, banking, or payment credentials.
Payment processing is handled entirely by the respective app store.
5. Sharing of Information
We do not sell your personal information.
Information may be shared only in limited situations such as:
Analytics providers
Cloud hosting providers
Customer support services
Legal authorities when required by applicable law
Service providers assisting with app functionality
All partners are expected to protect your information appropriately.
6. Data Storage and Security
We implement reasonable administrative, technical, and organizational safeguards to protect your information, including:
Secure servers
Encryption where appropriate
Restricted staff access
Authentication controls
Regular security monitoring
While we strive to protect your information, no electronic storage or internet transmission can be guaranteed to be completely secure.
7. Data Retention
We retain information only for as long as necessary to:
Provide the services
Meet legal obligations
Resolve disputes
Prevent fraud
Improve the application
When information is no longer required, we securely delete or anonymize it.
8. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent where applicable
Restrict certain processing activities
Object to certain uses of your information
To exercise these rights, please contact us.
Email:
donnandmassmand@gmail.com
For security reasons, we may request information to verify your identity before processing your request.
9. Children's Privacy
Fortune Gems is not intended for children under the age of 13 (or the minimum age required by your local laws).
We do not knowingly collect personal information from children. If we become aware that such information has been collected unintentionally, we will delete it promptly.
Parents or guardians who believe their child has provided personal information may contact us for assistance.
10. Advertising and Analytics
Fortune Gems may use third-party services for analytics or advertising.
These services may collect information such as:
Device identifiers
App interactions
Approximate location derived from IP address
Advertising identifiers
This information helps us understand app performance and deliver relevant advertisements where permitted.
You may be able to manage advertising preferences through your device settings.
11. Community Features
If the app includes leaderboards, player names, or social features, information you choose to share may be visible to other users.
Please avoid sharing sensitive personal information through public features.
12. User Content
If you voluntarily submit content such as:
Screenshots
Profile images
Feedback
Messages
you grant Fortune Gems permission to use that content solely for operating, maintaining, and improving the service.
You should only upload content that you have permission to share.
13. Fraud Prevention
To maintain a fair gaming environment, we may monitor gameplay activity to detect:
Cheating
Exploits
Unauthorized modifications
Fraudulent activity
Security threats
Appropriate action, including suspension or termination of accounts, may be taken where necessary.
14. Third-Party Services
The application may contain links or integrations with third-party services.
Those services have their own privacy policies, and we are not responsible for their privacy practices.
We encourage users to review the privacy policies of any third-party services they use.
15. International Data Transfers
Depending on where you use Fortune Gems, your information may be processed or stored in countries other than your own.
We take reasonable steps to ensure that your information receives appropriate protection wherever it is processed.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
The updated version will include a revised Effective Date. Continued use of Fortune Gems after updates constitutes acceptance of the revised policy.
17. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Fortune Gems Support
Email:
donnandmassmand@gmail.com
Summary
Fortune Gems is an entertainment-only mobile game.
It is not a real-money game.
No gambling, betting, wagering, or cash prizes are offered.
Virtual items have no real-world monetary value.
We collect only the information necessary to operate, secure, and improve the app while respecting your privacy.