Effective Date: 12/25/2025
This Privacy Policy describes the principles and practices applied by FOOD NOW LTD (“we,” “us,” or “our”) regarding information collected through the Food Now Spice Guide mobile application (“the App”). By using the App, you acknowledge and accept this Policy. If you do not agree, please discontinue use of the App.
We collect information solely to support App functionality and improve service quality. The types of information may include:
This includes information you voluntarily submit, such as:
Full name
Email address
Information contained in messages sent to us for support, feedback, or inquiries
When you interact with the App, certain non-personal data may be collected automatically, including:
Device and system details (hardware type, OS version, language settings)
App usage records, performance metrics, and diagnostic logs
General location indicators limited to country or city level
The App does not collect, store, or process sensitive personal data of any nature.
Collected information may be processed for the following legitimate purposes:
Ensuring the App operates correctly and efficiently
Improving reliability, usability, and feature performance
Providing customer support and responding to user communications
Analyzing usage trends and identifying technical issues
Complying with applicable laws and regulatory obligations
We do not sell or share personal data for advertising or commercial gain. Information may be disclosed only under limited circumstances:
To third-party service providers who assist with App operations or analytics, under confidentiality obligations
When required by law, regulation, or lawful governmental request
When necessary to protect the rights, security, or safety of our users or company
User information is retained only for as long as necessary to fulfill the purposes described in this Policy.
You may request deletion of your personal information by contacting us at info@food-now.co.uk. Verified requests will be processed within a reasonable timeframe.
We apply reasonable administrative, technical, and physical safeguards intended to protect information from unauthorized access, alteration, or misuse. However, no digital security system can guarantee complete protection.
The App is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. Any such data discovered will be promptly removed.
If you access the App from outside the United States, your information may be transferred to and processed in jurisdictions where data protection laws differ from those in your country. Continued use of the App constitutes consent to such processing.
We may update this Privacy Policy periodically. Any revisions will be reflected by an updated Effective Date. Continued use of the App after revisions indicates acceptance of the updated Policy.
For questions, concerns, or requests related to this Privacy Policy, please contact:
FOOD NOW LTD
Email: info@food-now.co.uk
Phone: +443302232384
Address: 114-116 Manningham Ln, Bradford BD8 7JF, United Kingdom