Privacy Policy

Last Updated: 5 March, 2024

Thank you for choosing to use the Food Mzza Driver mobile application ("App"). This Privacy Policy explains how we collect, use, disclose, and safeguard the information provided to us through the Food Mzza Driver App. By using the App, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect:

1.1. Personal Information:

• When you register an account with Food Mzza Driver, we may collect personal information such as your name, email address, phone number, driver's license details, vehicle information, and location data.

1.2. Location Data:

• To facilitate food delivery services, we collect and process your location data in real-time while you are using the App. This includes background location data when the app is closed or not in use.

1.3. Transaction Information:

• We collect information related to your delivery transactions, including order details, delivery locations, timestamps, and payment information.

2. Use of Information:

2.1. We may use the information collected from you to:

• Facilitate and manage food delivery services.

• Communicate with you regarding delivery assignments, updates, and customer inquiries.

• Process payments and provide related financial services.

• Analyze data and usage patterns to improve the functionality and user experience of the App.

• Comply with legal obligations and enforce our Terms of Service.

• Utilize background location data to enhance the food delivery experience and optimize delivery routes.

3. Data Sharing and Disclosure:

3.1. Service Providers:

• We may share your information with third-party service providers who assist us in delivering food orders, processing payments, analyzing data, and providing technical support.

3.2. Customers and Restaurants:

• Your name, photo, and location data may be shared with customers and restaurants to facilitate the delivery process, including background location data when necessary.

3.3. Legal Requirements:

• We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders or government regulations.

4. Data Retention:

4.1. We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Data Security:

5.1. We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights:

6.1. You have the right to access, correct, or delete your personal information stored in the App. You may also request restrictions on the processing of your personal information or object to certain processing activities.

7. Updates to this Privacy Policy:

7.1. We may update our Privacy Policy from time to time. Any changes will be reflected in the "Last Updated" date at the beginning of this Policy. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us:

8.1. If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us at support@foodmzza.com.

Thank you for entrusting Food Mzza Driver with your personal information. We are committed to protecting your privacy and providing a secure and enjoyable experience while using our services.