QFOODTECH - FREQUENTLY ASKED QUESTIONS

📋 GENERAL QUESTIONS

Q1: What is QFOODTECH?

A: QFOODTECH is a complete digital ordering ecosystem for food businesses. We provide a FREE professional website, QR code ordering, online ordering system, payment processing, and multiple ordering channels to help restaurants, cafes, takeaways, bakeries, food trucks, and hotels grow their business.

Q2: How is QFOODTECH different from delivery apps?

A: Unlike delivery apps that charge high commissions (15-30%), QFOODTECH offers commission-free orders. You keep 100% of your profits! We provide your own branded ordering system so you build your brand, not theirs.

Q3: Do I need technical skills to use QFOODTECH?

A: Not at all! Our system is designed to be user-friendly. We handle the technical setup, and you get an easy-to-use dashboard to manage orders, menu, and customers.

🌐 WEBSITE & ORDERING SYSTEM

Q4: Is the website really free?

A.Free Forever Plan: Get started today with your own branded website using a QFOODTECH domain (e.g., YourBusinessName.QFOODTECH.com). No credit card required, no hidden costs, no setup fees.

Essential Plans & Above: Upgrade to connect your own custom domain (YourBusinessName.com) for a fully professional look, with even more advanced features to grow your business.

Start taking orders online today—100% free, no credit card needed

Q5: Can I customize my website?

A: Absolutely! Your website is fully branded to match your restaurant. You can upload your logo, choose colors, add menu items with photos, and customize the layout to reflect your brand identity.

Q6: How does QR code ordering work?

A: Simple! We provide QR codes for each table. Customers scan the code with their phone camera, view your menu instantly, place orders directly to your kitchen, and pay online. No app download required!

Q7: Can customers order through Facebook?

A: Yes! Our Facebook ordering integration allows customers to order directly through your Facebook page, making it easy for your social media followers to become paying customers.

Q8: Does it work on mobile phones?

A: Perfectly! Our entire system is fully responsive and works seamlessly on all devices - smartphones, tablets, and computers.

💰 PRICING & PAYMENTS

Q9: How much does QFOODTECH cost?

A: We offer flexible pricing plans to suit different business sizes. Basic plans include a FREE Forever so you can test all features risk-free. Visit our Pricing page for detailed plan options.

Q10: Are there any commission fees?

A: NO! We believe in commission-free orders. You keep 100% of your profits on all direct orders through your QFOODTECH system.

Q11: How do payments work?

A: You have two options:

• Use your existing card reader/merchant account

• Use our integrated payment system

Both options are secure and support multiple payment methods.

Q12: Are there any hidden fees?

A: None at all! We believe in transparent pricing. What you see is what you get - no surprise charges.

Q13: Can I cancel anytime?

A: Yes, you can cancel your subscription at any time. No long-term contracts required.

🍽️ ORDER MANAGEMENT

Q14: Can I accept orders for future pickup?

A: Yes! Our scheduled ordering system lets customers place orders now for future pickup or delivery. Perfect for busy periods and advance planning.

Q15: How does delivery work?

A: You have complete flexibility:

• Manage your own delivery fleet with our delivery zone management

• Integrate with third-party delivery services

• Set your own delivery fees and zones

• Real-time order tracking

Q16: Can customers pre-order for takeaway?

A: Absolutely! Our pre-order collection system allows customers to order ahead for takeaway, reducing queues during busy periods and ensuring their food is ready when they arrive.

Q17: How do table reservations work?

A: Our complete table reservation system includes:

• Online booking for dine-in customers

• Table management dashboard

• Automated confirmations

• Special requests handling

• No-show reduction features

🏪 BUSINESS-SPECIFIC QUESTIONS

Q18: Is QFOODTECH suitable for my restaurant?

A: Yes! Whether you're a fine dining restaurant, casual dining, or fast food, our system works perfectly. Features include online orders, QR code table ordering, and pre-order collection.

Q19: Can cafes use QFOODTECH?

A: Definitely! Cafes love our pre-order collection for morning rushes, delivery options, and QR code ordering at tables.

Q20: What about takeaways?

A: Perfect for takeaways! Manage online orders efficiently, set delivery zones, and handle high-volume periods with ease.

Q21: Do you work with bakeries?

A: Yes! Bakeries can showcase their products with beautiful photos and accept pre-orders for cakes, pastries, and special items.

Q22: Can food trucks use QFOODTECH?

A: Absolutely! Food trucks can share their current location, take advance orders from customers on the go, and manage busy service times.

Q23: Do you have solutions for hotels?

A: Yes! Our specialized hotel solutions include:

• Room service ordering system

• Hotel restaurant integration

• Guest billing options

• Multi-outlet management

• Conference and event catering

⏰ OPERATING HOURS & AVAILABILITY

Q24: Can I accept orders when I'm closed?

A: Yes! Our 24/7 ordering system lets customers place orders anytime. Orders placed after hours are automatically scheduled for your next open period.

Q25: Can I set my own operating hours?

A: Absolutely! You have full control to set your business hours, delivery hours, and pickup times. The system automatically respects your schedule.

Q26: How do customers know if I'm open?

A: Your website automatically displays your current status (open/closed) based on the hours you set. Customers can always see when they can place orders.

🚀 GETTING STARTED

Q27: How do I get started with QFOODTECH?

A: Getting started is easy:

1. Visit our website and click "Get Access"

2. Choose your perfect plan

3. Complete the simple setup (we help you!)

4. Start accepting orders on your FREE website!

Q28: How long does setup take?

A: Most businesses are up and running within 24-48 hours. We've made the setup process quick and simple.

Q29: Do you help with menu setup?

A: Yes! We provide guidance and support to help you upload your menu, add photos, and set up categories and modifiers.

Q30: Can I import my existing menu?

A: Yes! We can help you import your existing menu or you can easily add items through our dashboard.

Q31: Is training provided?

A: Absolutely! We provide comprehensive training materials and ongoing support to ensure you and your staff are comfortable with the system.

🛠️ TECHNICAL SUPPORT

Q32: What if I need help?

A: We're here for you! Our support team is available through:

• Live chat on our website

• Email: info@qfoodtech.com

• Help center with tutorials

• Phone support (for premium plans)

Q33: Is my data safe?

A: Yes! We take security seriously. All data is encrypted, payments are processed securely, and we follow industry best practices for data protection.

Q34: What happens if the internet goes down?

A: Our system is designed with redundancy. In case of internet issues, we have backup procedures to ensure you don't miss orders.

📈 GROWTH & FEATURES

Q35: Can I add more features later?

A: Absolutely! You can upgrade your plan anytime to access more features as your business grows.

Q36: Do you offer marketing tools?

A: Yes! Our system includes features to help you grow:

• Customer email collection

• Order history and insights

• Promotional tools

• Customer loyalty features (select plans)

Q37: Can I see my sales reports?

A: Yes! Your dashboard includes comprehensive reporting on orders, sales, popular items, peak times, and customer behavior.

Q38: Does it integrate with my existing POS?

A: We offer integrations with popular POS systems. Check with our sales team for specific compatibility.

📱 CUSTOMER EXPERIENCE

Q39: What do my customers see?

A: Customers see a beautiful, branded website with your menu, photos, and easy ordering process. They can order, pay, and get confirmations all in one place.

Q40: Do customers get order confirmations?

A: Yes! Customers receive automatic email/SMS confirmations when they place an order and updates on its status.

Q41: Can customers reorder easily?

A: Yes! Returning customers can quickly reorder their favorites with just a few clicks, making repeat business easy.

💡 STILL HAVE QUESTIONS?

Q42: How do I contact sales?

A: You can reach our sales team through:

• Website live chat

• Email: info@qfoodtech.com

• Schedule a demo call through our website

Q43: Is there a free trial?

 Yes, we offer a  FREE Forever on our Basic plan so you can test every feature before committing. You can try it with our qfoodtech domain using your restaurant name (e.g., yourrestaurant.qfoodtech.com) at no cost for 30 days.

Q44: Can I switch plans later?

A: Absolutely! You can upgrade or downgrade your plan at any time as your business needs change.

📞 READY TO GET STARTED?

Visit our website today and click "Get Access" to start your 30-day FREE trial!

Website: www.qfoodtech.com
Email: support@qfoodtech.com
Live Chat: Available on our website

Transform your food business with QFOODTECH today! 🍽️✨