Privacy Policy

Focus Team App

Last Updated: February 23, 2026

1. Introduction

The Focus Team App is an internal Customer Relationship Management (CRM) application developed and operated by Focus Motors, a trusted pre-owned car dealership with over 12 years of experience.

This application is designed exclusively for internal use by authorized employees, staff, and managers of Focus Motors. It is not available to the general public or consumers.

This Privacy Policy explains how we collect, use, process, and safeguard information within the app.

2. Information We Collect

As an internal business utility, the app processes information related to company operations, including:

a) Lead Information

• Customer names
  
  

• Contact numbers
  
  

• Vehicle interests
  
  

• Sales status and follow-up details
  
  

b) Vehicle Information

• Inventory records
  
  

• Inspection reports
  
  

• Vehicle availability and status
  
  

c) Task & Workflow Data

• Internal task assignments
  
  

• Workflow progress
  
  

• Activity logs of employees within the app
  
  

d) Account Information

• Employee usernames or email addresses
  
  

• Secure login credentials assigned by administration
  
  

App Permissions

The app requires internet access to securely connect to our backend servers.

We do not request unnecessary permissions such as:

• Background location
  
  

• Microphone access
  
  

• Camera access
  
  

Camera or storage permissions may only be requested when required for specific CRM functions (e.g., uploading vehicle photos), and only with user consent.

3. How We Use the Information

All information processed within the Focus Team App is used strictly for internal business purposes, including:

• Managing and tracking sales leads
  
  

• Maintaining vehicle inventory records
  
  

• Assigning and monitoring daily operational tasks
  
  

• Improving workflow efficiency
  
  

• Enhancing application performance and security
  
  

We do not use this data for advertising or marketing to external users.

4. Disclosure of Information

Focus Motors treats all CRM data as confidential.

We do not sell, rent, or share data with third parties for marketing or commercial purposes.

Information may only be disclosed in the following situations:

Legal Requirements

If required by law, court order, or valid government request.

Trusted Service Providers

Data may be processed by secure cloud infrastructure providers (such as AWS or Google Cloud) strictly for hosting and maintaining the app. These providers are bound by confidentiality and data protection obligations.

5. Data Security

We implement appropriate:

• Administrative safeguards
  
  

• Technical security measures
  
  

• Physical security protections
  
  

While we take reasonable steps to protect all data, no system can guarantee absolute security.

6. User Access & Restrictions

• Access is strictly limited to active Focus Motors employees.
  
  

• Accounts are created and managed by the internal IT/Administration team.
  
  

• Public users cannot register or access this application.
  
  

• Access is immediately revoked upon termination of employment.
  
  

7. Data Retention

Business data (leads, vehicles, tasks) is retained as long as necessary for:

• Operational requirements
  
  

• Legal compliance
  
  

• Dispute resolution
  
  

• Internal recordkeeping
  
  

Retention follows Focus Motors’ internal data management policies.

8. Updates to This Policy

Focus Motors may update this Privacy Policy when required due to operational, legal, or regulatory changes.

Employees will be notified of material updates through official internal communication channels.

9. Contact Information

If you have questions about this Privacy Policy or wish to report a security concern, please contact:

Organization: Focus Motors

Website: https://www.focusmotors.in/home

Address: As listed on the official website