Focus Team App Privacy Policy

Privacy Policy

Focus Team App

Last Updated: March 23, 2026

1. Introduction

The Focus Team App is a Customer Relationship Management (CRM) and business application developed and operated by Focus Motors, a pre-owned car dealership.

The app is available to the general public. Users can access certain features as a guest without logging in, while additional features are available to authorized staff and registered users.

This Privacy Policy explains how we collect, use, and protect information within the app.

2. Information We Collect

We may collect and process the following types of information:

a) Guest Users

• General usage data (such as app interactions)
  
  

• Device-related information (for performance and analytics)
  
  

👉 Guest users are not required to provide personal information to explore the app.

b) Registered / Authorized Users

• Name
  
  

• Email address or username
  
  

• Contact details (if applicable)
  
  

c) Business & CRM Data (Authorized Users Only)

• Customer lead information (name, contact details, vehicle interests)
  
  

• Sales status and follow-ups
  
  

• Vehicle inventory and inspection data
  
  

• Task assignments and workflow data
  
  

d) App Permissions

The app may request permissions such as:

• Camera or storage (only when required, e.g., uploading images)
  
  

We do not request unnecessary permissions such as:

• Background location
  
  

• Microphone access (unless explicitly needed and approved)
  
  

3. How We Use the Information

We use the information to:

• Provide and improve app functionality
  
  

• Allow users to explore content in guest mode
  
  

• Manage CRM operations (for authorized users)
  
  

• Track tasks and workflows
  
  

• Maintain app security and performance
  
  

We do not use data for third-party advertising.

4. Disclosure of Information

We do not sell or rent user data.

Information may be shared only in the following cases:

• Legal requirements (law, court order, etc.)
  
  

• Trusted service providers (e.g., cloud hosting like AWS or Google Cloud), strictly for app operation
  
  

5. Data Security

We implement appropriate technical and organizational measures to protect data.

However, no system can guarantee absolute security.

6. User Access

• Guest users can access limited features without login
  
  

• Registered users can access additional features
  
  

• Certain features are restricted to authorized staff accounts
  
  

• Accounts (where applicable) are managed securely
  
  

7. Data Retention

Data is retained only as long as necessary for:

• Operational purposes
  
  

• Legal compliance
  
  

• Internal recordkeeping
  
  

8. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected with a revised “Last Updated” date.

9. Contact Information

Organization: Focus Motors

Website: https://www.focusmotors.in/home

Address: As listed on the official website