FMS STORE (PRIVATE) LIMITED
Effective Date: May 5, 2026
Last Updated: May 5, 2026
Version: 1.0
FMS STORE (PRIVATE) LIMITED (“we,” “us,” or “our”) operates a mobile application and related services (collectively, the “App”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our App.
By downloading, installing, or using our App, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use the App.
Name, email address, phone number, and password for account registration
Billing information, shipping address, and payment details for purchases
Profile photo and user preferences
Communications sent to us (support messages, reviews, feedback)
Device identifiers (Device ID, Advertising ID)
IP address, browser type, operating system, and app version
Log data: pages visited, features used, time spent, crash reports
Geolocation data (with your permission) for delivery or nearby store features
Usage analytics and in-app behavior data
Social login data (e.g., Google, Facebook)
Analytics data from Google Analytics, Firebase, or similar services
Payment verification data from payment processors
We use collected information to:
Create and manage user accounts
Process orders, payments, and deliveries
Provide customer support and respond to inquiries
Send transactional emails, order updates, and notifications
Improve, personalize, and optimize the App experience
Detect, prevent, and address fraud or security incidents
Comply with applicable Pakistani laws
Send promotional communications (with consent)
Conduct analytics and research to enhance our services
Our App is not intended for children under 13
We do not knowingly collect or store information from children under 13
If we discover data from a child under 13, it will be deleted promptly
Parents may contact us to remove their child’s information
Minors may use the App only with verifiable parental or guardian consent
Parents/guardians agree to this Privacy Policy on behalf of the minor
Minors must not make purchases without parental supervision
Minors must not share personal details publicly
Parents may request review, modification, or deletion of their child’s data
App complies with Google Play’s Families Policy and applicable laws
No interest-based advertising targeted at children
Collection limited to data required for basic functionality
More info: Google Families Policy
Our App is distributed via Google Play and follows Google’s policies
Compliant with Google Play Developer Policy
Transparent disclosure of data collection and usage
Firebase Analytics, Crashlytics, Cloud Messaging may be used to:
Analyze anonymized usage patterns
Monitor and fix crashes
Send push notifications (with consent)
We receive your name, email, and profile photo
Google password is never collected
Data is used for authentication and account creation
May display ads using AdMob, leveraging advertising identifiers
Users can opt out of personalized ads via device settings
AdMob privacy practices follow Google’s Privacy Policy
More info: Google Privacy Policy
We do not sell personal information. Sharing may occur in these cases:
Service Providers: Vendors assisting with App operations (payments, hosting, delivery, analytics)
Business Transfers: During mergers, acquisitions, or sales
Legal Compliance: Required by Pakistani law, court orders, or authorities
Safety: Protecting rights, property, or safety of users or the public
With Your Consent: Any other situation with explicit permission
We implement reasonable technical and organizational safeguards:
SSL/TLS encryption for data in transit
Encrypted storage of sensitive data (passwords hashed)
Access limited to authorized employees only
Regular security audits and vulnerability assessments
Note: No method of online storage is completely secure. Absolute security cannot be guaranteed.
Account data: Retained until account deletion + 90 days
Transaction records: Retained for up to 7 years (legal/tax purposes)
Analytics data: Aggregated/anonymized data may be retained indefinitely
Depending on applicable law, you may:
Access: Request a copy of your data
Correction: Request data correction
Deletion: Request data deletion (“right to be forgotten”)
Portability: Receive data in a structured, machine-readable format
Objection: Object to processing for marketing
Withdraw Consent: Revoke consent anytime (prior processing unaffected)
Requests: Contact us via email (Section 13). Response within 30 days.
Remember preferences and login sessions
Measure App/website performance
Deliver targeted ads via Google AdMob
Users may manage cookies via device or browser settings. Disabling cookies may affect functionality.
App may contain links to external websites/services
We are not responsible for third-party privacy practices
Key integrations: Google Services, payment processors, social login, delivery/logistics partners
We may update this Privacy Policy at any time
“Last Updated” date will reflect changes
Material changes may be notified via App, email, or in-app notification
Continued App use constitutes acceptance of revised terms
Company: FMS STORE (PRIVATE) LIMITED
Email: info@fmspk.store
We are committed to resolving concerns about the collection or use of personal information. Pakistan-based users may also contact the relevant data protection authority.
FMS STORE (PRIVATE) LIMITED
Privacy Policy | Effective May 5, 2026 | Version 1.0
Google Play Policy Compliant · Children's Privacy (COPPA/GDPR-K) Compliant