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1. About Bhutan Airlines
Tashi Air is now known as Bhutan Airlines. Bhutan Airlines was founded in the year 2011 under the name Tashi Air. It operated for six months prior to when it shut down. They changed their name to Tashi Air and resumed operation in October of 2013.
The Tashi Group owns Tashi Air and Bhutan Airlines. Dasho Urji was the founder in 1959.
Bhutan Airlines has its own private schedule of flights departing from Thimphu in Bhutan. It provides regular flights to India as well as Thailand in addition to Nepal.
2. Bhutan Airlines Reservations
a. Bhutan Airlines Booking Numbers
Call 975-77106011 to make an international or domestic use
3. Bhutan Airlines Facilities
Bhutan Airlines provides special assistance in medical cases for example:
1.) Medical oxygen is used in an aircraft
2.) Offer boarding services for persons disabled who fulfil the criteria
3.) Stretchers are available for those who require it.
4.) Wheelchairs for the disabled
4. Bhutan Airlines Popular Destinations and Hubs
Bhutan
Paro
Thailand
Bangkok
India
Kolkata
Delhi
Nepal
Kathmandu
Future Destinations
Bhutan Airlines plans to expand its existing routes to these locations, in addition to the routes already provided by the airline.
Dhaka - Bangladesh
Singapore
Yangon - Myanmar
Paro Airport
Paro Airport is the only airport in Bhutan that has international flights. It is also one of the four airports located in Bhutan. International flights are not able to be taken off or land from the airport because of its stunning position in the Paro Chhu valley and the surrounding mountains.
It was initially an airport of a smaller size constructed in the year 1968. The airport was expanded and upgraded in the year 1990. In 1999 the terminal building was constructed.
5. Bhutan Airlines Check-in & Boarding Pass
Online Check-In
Bhutan Airlines does not yet provide online check-in.
Check-in at the airport
Bhutan Airlines passengers must check in at the Airport prior to departure. According to Bhutan Airlines, travelers must be at the airport no more than two hours prior to departure.
Check-in begins three hours before departure. The desks will be closed 45 minutes prior to departure.
6. Bhutan Airlines Policies
a. Baggage Policy and Fees
Carry-on Baggage
Bhutan Airlines demands that carry-on baggage should not exceed 55x40x20cm, or 7kg.
The carry-on bag is able to hold an item of personal use like laptop cases and briefcases.
Checked Baggage
Bhutan Airlines allows checked baggage according to the class and route of flight.
On most flights, Business Class can carry 40kg, while Economy and Premium Economy can only take 30 kg.
This restriction does not apply to passengers who fly between Gaya - Paro. The route is governed by the requirement that bags checked in do not weigh more than 30kg in Business Class, as well as under 20kg for Economy Class and Premium Economy Class.
Baggage that is not full
Bhutan Airlines will charge baggage that exceeds the weight limit or the dimensions.
b. Pet Policy
Pets that are properly crated like pets, dogs or even household birds, are allowed to travel provided they are able to enter the premises with valid entry permits and proofs of health.
The animal and the food container aren't allowed to be used in baggage. It is considered to be excess baggage and the traveller is required to pay the applicable fees.
Carrier's Regulations are applicable to guide dogs that accompany passengers who are visually or blind impaired.
The acceptance of animal transport implies that the animal's owner assumes all liability for the animal. The animal carrier is not accountable for any injuries or delay, death or even death of animals in such a case, or when they are refused access to or transit through any country.
c. Cancellation and Refund Policy
The majority of flight Tickets are not refundable following purchase. Heavenly Bhutan has the option to end your Bhutan tickets for flights quickly. HBT is dedicated to making its customers feel comfortable and offering any kind of support.
Heavenly Bhutan Travels (HBT) is a licensed Flight Ticketing Company is a sales office for Druk Air – Royal Bhutan Airline, and Bhutan Airlines – Bhutanese Own Personal Airline. HBT guarantees that you will be able to fly to Bhutan at the time you prefer. If there are any changes, we will immediately inform our customers.
Druk Air Ticket Cancellation Policy:
A refund of 90% is offered for cancellations that are that are made within 35 days of the date of departure.
Tickets that are cancelled between 15 and 34 days prior to the original date of travel are eligible for 75% of the amount back.
50% Refund is available for tickets that are cancelled within 08-14 days of the day of departure.
Cancellations made less than 8 days prior to the event date are not honoured.
Tickets that have been rescheduled or tickets that are punished will not be returned.
= Ticket reschedule fee USD 25 per ticket
No refunds for no show Tickets
Sector changes is not refundable, but the fare differentials will be recouped
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