FAQ
1. What types of products do you offer?
We offer a variety of handcrafted items, including personalized decals, custom coasters, figurines, and unique keepsakes. We also plan to introduce ornaments and tshirts in the near future!
2. Can I request custom designs?
Absolutely! We offer a wide array of designs and customizations. If you have something specific in mind, feel free to reach out, and I’ll do my best to bring your vision to life.
3. How can I place an order?
You can fill out our order request form on our website.
4. How long does it take to create and ship my order?
Production times can vary based on the item and customization. Typically, you can expect your order to be ready within 24 - 48 hours, and shipping times will depend on your location.
5. What if I need my order by a specific date?
If you have a deadline for your order, please let us know when you place your order so we can do our best to accommodate your request.
6. Do you offer returns or exchanges?
Due to the custom nature of our products, we typically do not offer returns or exchanges. However, if there is an issue with your order, please reach out, and we’ll work to find a solution.
7. How can I stay updated on new products and promotions?
Follow us on Tedooo, that's where all of our important updates and discounts will be posted.!
8. What should I do if I receive a damaged item?
If you receive a damaged item, please contact us within 24 hours with photos of the damage, and we will assist you with a resolution.
9. Can I see your products in person?
Currently, we only sell online, but we plan to participate in craft shows in the future. Stay tuned for announcements about events where you can see our products in person!
10. How can I contact you?
You can reach out through our Facebook page, or by phone or email.