Effective Date: October 5, 2026
This Privacy Policy applies to Floor Fall: The Floor Is Lava MR (referred to as the "Application"), a mixed-reality application for Meta Horizon OS devices published by Perfect Circle Entertainment, a sole proprietorship (referred to as the "Service Provider").
The Application is provided as a commercial service and is intended for use "AS IS."
The Application collects and processes the following information about its users: the age group, display name, and user ID of the Meta account in use; the position and movement of the user's head, hands, and body; information about the user's play area; and saved game data. Each is described in this policy, together with how it is used, who it is shared with, how long it is kept, and how to have it deleted (see "Data Deletion").
The Service Provider does not operate servers for the Application and does not receive, sell, rent, or keep personal information from it. When you play alone, the information the Application uses stays on your device, with one exception: if Meta's Cloud Backup feature is turned on for your device, Meta keeps a backup copy of your saved game data (see "Cloud Backup"). The Application also offers optional same-room multiplayer and spectator features. When you choose to host or join a session, the information described below is shared with the other people in that session through third-party services.
The Application uses three Meta platform features to obtain information about the Meta account in use: User Age Group, User Profile, and User ID. What each one provides, and how the Application uses it, is as follows.
User Age Group. When the Application starts, it asks Meta for the age group of the account in use (child, teen, or adult). The age group is used only to decide which name to show for the player, as described in the next item. It is not shared with anyone.
User Profile. If Meta reports the account as teen or adult, the Application asks Meta for the account's profile and takes from it the display name, or the username if the account has no display name. The name is used only as the player's name in multiplayer, and is shared only as described under "Multiplayer and Spectator Sessions." If the account is a child account, or the age group cannot be confirmed, the Application does not request the profile and uses a randomly generated name instead.
User ID. Meta identifies each account to the Application by an ID number that is specific to the Application, and requires this feature in order to provide the two above. The ID is included in the account information Meta returns with the profile. The Application does not use the ID for any other purpose. It is not shared with other players, with Photon, or with anyone else.
The age group, name, and user ID are held in the device's memory only while the Application is running. The Application does not save them to the device, they are not included in Cloud Backup, and they are not sent to the Service Provider. They are erased when the Application closes and are requested from Meta again the next time it starts.
The Application does not use profile photographs, Meta Avatars, contact or friend lists, email addresses, or payment information.
Multiplayer and spectator sessions are optional and are meant for people in the same physical room on the same network. Nothing in this section applies unless you choose to host or join a session.
While you are in a session, the Application shares the following with the other headsets in that session:
your player name, as described above;
the position and movement of your head, hands, and body, including finger poses when hand tracking is in use;
gameplay information, such as whether you are ready, whether you are playing or spectating, round and score information, and where a player was hit;
the position of things placed in the room during the game, such as the traps and the start and end buttons of a course that is being built or played;
from the host only: an outline of the host's play area, or of the lava area of the course being played (the shape of the usable floor, including gaps where furniture or blocked areas are, and the floor and ceiling height), so that everyone sees the game in the same place;
identifiers for a shared spatial anchor used to line the game up in the room.
The name you give a course is not shared with the other headsets.
This information is relayed in real time by Photon, a networking service operated by Exit Games (Exit Games Inc., USA, and Exit Games GmbH, Germany). As with any online service, Photon's servers also receive connection information such as your IP address. The name of each session includes a short code derived from the Wi-Fi network your headset is connected to (for example, a short hash of its network settings or, where the device makes it available, its network name). The code is used so that only headsets on the same network are offered each other's games. Photon's handling of this information is governed by its Privacy & Cookie Policy: https://www.photonengine.com/terms/privacyandcookiepolicy
To let nearby headsets find a game, the Application uses Meta's colocation discovery feature. While you are hosting, your headset advertises the session to nearby headsets running the Application. The advertisement contains the session name, the Photon server region, and the host's player name, which is shown to others as the name of the game.
To line the game up in the room for every player, the host's headset creates a spatial anchor and shares it with the other headsets through Meta's shared spatial anchor service. The Application asks for the shared anchor to be erased when the session ends. Meta's handling of spatial anchor data is governed by Meta's own terms and privacy policies.
The Service Provider does not receive, record, or keep any of this information. The Application does not include voice chat or text chat.
The Application uses mixed-reality features provided by the Meta Horizon OS device to place gameplay elements within the user's physical environment.
To provide these features, the Application accesses information made available by the device about the user's play area, such as walls, floors, furniture, room surfaces, depth information, and spatial anchors. It also uses the position and movement of the user's head, hands, and body, and estimates the user's standing eye height so that gameplay can be scaled to the player.
When you save a course in Sandbox mode, the Application asks the device to save a spatial anchor, so that the course can be found in the same place in your room later. This anchor is stored on the device by Meta Horizon OS and is not shared with other players. The Application asks for it to be erased when the last course that uses it is deleted.
This information is processed on the user's device. The Service Provider does not receive, remotely store, sell, or share it. Spatial information leaves the device in only two ways: during a session you choose to host or join, as described under "Multiplayer and Spectator Sessions," and as part of the saved game data that Meta's Cloud Backup may copy, as described under "Cloud Backup."
The Application does not access, record, or transmit camera images or video of the user's physical surroundings. It does not use the microphone.
The Application uses the body tracking feature of the Meta Horizon OS device, which estimates the position and movement of the user's body (such as the torso, arms, and legs) from the headset's sensors. The Application receives only these estimated positions. It does not receive camera images or video.
Body tracking information is used on the user's device to provide gameplay, for example to work out where the player's body is in relation to the game. The Application does not save body tracking information, and the Service Provider does not receive it.
During a multiplayer or spectator session that you choose to host or join, the position and movement of your body is shared with the other headsets in that session, in the same way as the position of your head and hands. It is not shared at any other time.
Body tracking requires a permission on the device. Users may refuse or withdraw it through their Meta device settings. Some gameplay features may not work without it.
When you name a course in Sandbox mode, the Application opens the device's system keyboard. The name you type is saved with the course, as described below. It is not shared with other players.
The Application saves the following on the device so that it works between sessions:
settings and preferences, and whether the tutorial has been completed;
the version of the Safety Agreement that was accepted and the time it was accepted;
high scores and level progress, including best scores for each scanned room;
edits you make to the play area in each scanned room;
your estimated standing eye height;
courses you build in Sandbox mode: the name you give each course, where its traps and buttons are placed in your room, the outline of its lava area (the shape of the floor area it uses, including gaps where furniture or blocked areas are), your best time, and identifiers for the room scan and the spatial anchor used to find the course again;
a troubleshooting log containing the Application version, device model, and session and connection events.
This information is stored on the device. The Service Provider cannot access it. Except for the troubleshooting log, it may be included in Meta's Cloud Backup, as described in the next section.
The Application supports Cloud Backup, a feature of Meta Horizon OS. If Cloud Backup is turned on for your device, Meta automatically keeps a backup copy of the Application's saved game data in cloud storage linked to your Meta account, and restores it when the Application is reinstalled or installed on another of your devices.
The backup contains only the saved game data listed under "Information Stored on Your Device." The troubleshooting log is never backed up. The backup therefore includes the edits you made to your play area and the courses you built, which describe where things were placed in your room and the shape of the floor area they use. It does not contain camera images, the device's scan of your room, or spatial anchors.
Backups are stored and handled by Meta under Meta's own terms and privacy policies. The Service Provider cannot access them. You can turn Cloud Backup off, and manage or delete existing backups, through your Meta device and Meta account settings.
The Application may request permissions required for its features, such as access to spatial data and room information, spatial anchors and sharing of spatial anchors, hand tracking, body tracking, passthrough, and discovery of nearby devices for same-room multiplayer.
These permissions are used only to provide the Application's features. Access to these permissions can be managed through the privacy and permission settings on the user's Meta device.
The Application does not collect precise or approximate geographic location information from the user's device.
Information about the user's physical play space and the network code described above are not used to determine the user's geographic location.
The Service Provider does not sell or rent personal information and does not share it for advertising.
The Application relies on two third parties:
Meta. The Application runs on Meta devices and uses platform services provided by Meta, including account age group, profile (display name), and user ID, room and spatial data, hand and body tracking, nearby-device discovery, spatial anchors saved on the device, shared spatial anchors, the system keyboard, and Cloud Backup. Meta may independently process device, account, purchase, diagnostic, or platform information under Meta's own terms and privacy policies.
Photon (Exit Games Inc., USA, and Exit Games GmbH, Germany). Used only during multiplayer and spectator sessions, as described above. Privacy & Cookie Policy: https://www.photonengine.com/terms/privacyandcookiepolicy
The Service Provider does not control the independent collection or processing of information by Meta or Photon.
The Application does not use third-party advertising services.
The Application does not use third-party analytics or crash-reporting tools.
The Service Provider does not maintain a database of personal information collected through the Application.
The age group, name, and user ID obtained from the Meta account are kept only in the device's memory while the Application is running, and are erased when it closes.
Information shared during a multiplayer or spectator session is used for that session and is not kept by the Application afterward. Information stored on the device remains there until the user deletes it. Backup copies made by Meta's Cloud Backup are kept by Meta, under Meta's policies, until the user deletes them.
Users may request deletion of their data at any time by emailing floorfallmr@gmail.com with the subject "Data deletion request." The Service Provider will reply within 30 days, delete any information it holds about the user, and confirm when this has been done. If the Service Provider holds no information about the user, the reply will say so and explain how to delete the information held on the device or by Meta.
Users can also delete their data themselves, without making a request:
Information from the Meta account (age group, name, and user ID) is held only while the Application is running. Closing the Application erases it.
Information stored on the device is deleted by clearing the Application's data or uninstalling the Application, through the Meta device or the Meta Horizon mobile application. Individual courses can also be deleted inside the Application.
Backup copies held by Meta's Cloud Backup are not deleted by clearing the Application's data or uninstalling it. They can be deleted through the user's Meta account settings.
Information shared during a multiplayer or spectator session is not kept after the session ends.
Users may avoid all sharing described under "Multiplayer and Spectator Sessions" by not hosting or joining a session. The rest of the Application works without it.
Users may stop saved game data from being backed up by turning off Cloud Backup in their Meta device settings. The Application works the same without it.
Users may stop the Application from accessing device capabilities by changing its permissions through their Meta device settings.
Users may stop all processing performed by the Application by uninstalling it using the standard uninstall process available through their Meta device or the Meta Horizon application marketplace.
The Application asks Meta for the account's age group so that it can treat children's accounts differently. For a child account, or when the age group cannot be confirmed, the Application does not request the account's profile, name, or user ID, and uses a randomly generated player name instead. Apart from the age group itself, the Service Provider does not knowingly collect personal information from children.
A child who hosts or joins a same-room session shares the same gameplay information as any other player (the randomly generated name, head, hand, and body movement, and gameplay information) with the other people in that session through the services described above.
If Cloud Backup is turned on for a child's device, the saved game data described above, including any course names the child has typed, is backed up by Meta in the same way as for any other user.
Parents and legal guardians are encouraged to supervise children's use of mixed-reality devices and applications. Anyone who believes that a child has provided personal information directly to the Service Provider may contact floorfallmr@gmail.com.
The Service Provider takes privacy and security seriously. The Application is designed to avoid transmitting or storing personal information on servers controlled by the Service Provider.
No method of electronic processing or device storage can be guaranteed to be completely secure. Users should keep their Meta device software updated and protect access to their device and Meta account.
The Application may be available to users in multiple countries. The Service Provider does not collect or store personal information through the Application and does not itself transfer users' personal information between countries.
During a multiplayer or spectator session, information is relayed through Photon servers, which may be located in a country other than the user's. Backup copies made by Meta's Cloud Backup are stored by Meta and may be held in a country other than the user's. Information independently collected or processed by Meta or Photon is governed by their own policies and practices.
This Privacy Policy may be updated periodically to reflect changes to the Application, its features, its data practices, platform requirements, or applicable laws.
When this Privacy Policy is updated, the revised version will be posted on this page and the effective date at the top of the policy will be changed. Users are encouraged to review this Privacy Policy periodically.
Continued use of the Application after an updated Privacy Policy becomes effective constitutes acknowledgment of the revised policy.
By using the Application, you acknowledge the practices described in this Privacy Policy.
Questions about this Privacy Policy or the Application's privacy practices may be directed to:
Perfect Circle Entertainment
Email: floorfallmr@gmail.com