Planning a trip from Newark Liberty International Airport (EWR) and realized there's a typo or a legal name change needed on your Southwest Airlines ticket? You’re not alone. Errors in names can happen during the booking process, but thankfully, the Southwest Airlines Name Change Policy makes it possible to fix them—within reason.
In this Newark-specific guide, we’ll walk you through how to update your name on a Southwest ticket, any applicable Southwest name change fees, and important considerations for Rapid Rewards members. We'll also compare how other airlines like American Airlines name change and Delta Airlines cancellation policy stack up.
Whether you're managing your own booking or working through a Travel Management Company like Myflightpolicy, this guide gives you everything you need to know, step-by-step.
Southwest Airlines has one of the most flexible policies in the U.S. aviation industry, but that doesn't mean every name change is accepted. Their policy primarily allows for:
Minor spelling corrections
Legal name changes due to marriage or court order
Matches between ticket and government-issued ID
💡 Important: Southwest does not allow full ticket transfers. Only the original passenger can fly.
Under Southwest’s rules, here are scenarios where name updates are permitted:
Correcting a Typo: “Jonh” to “John”
Adding or Removing a Middle Name or Initial: To match passport or ID
Legal Name Change: After marriage, divorce, or court order
Gender Change or Identity Update: With proper documentation
For each of these, Southwest Airlines Name Change Policy may require supporting documentation, especially in the case of legal changes.
Whether you're in Newark, NJ or booking remotely, here’s the recommended step-by-step process:
Login to your Southwest account or go to the confirmation email. Double-check the ticket name against your ID.
Use one of the following to get in touch:
Call: +1-877-271-4004
Tweet: @SouthwestAir
Visit Website www.southwest.com
If your change is minor, a phone call often resolves it within minutes.
For legal name changes, be prepared to submit:
Marriage certificate or divorce decree
Government-issued photo ID
Court-issued name change document
This can be submitted via fax, mail, or at the airport if you're already checked in at Newark.
Once your request is processed, Southwest will issue an updated itinerary reflecting the corrected name.
Generally, Southwest Airlines does not charge a name change fee for minor corrections or legal updates with valid documentation. That’s part of what sets it apart from other carriers.
However, if you’re booking via third parties or travel agents (or using a Travel Management Company like Myflightpolicy), they may apply administrative fees.
From Newark? Visit the Southwest help desk at Terminal A for in-person support without extra fees.
If you're a Rapid Rewards member, name consistency is crucial for:
Earning points
Redeeming awards
TSA identity checks
Name on your account must match government ID
Once a name is updated, it may take up to 7 days to reflect
Points are not transferrable between differently named accounts
If you’re changing your name legally, be sure to update both your ticket and Rapid Rewards account to keep your points intact.
If you’re based in Newark, NJ—or flying out of EWR—you have options:
Online/Phone Support: Fast and often enough for typo corrections
In-person at EWR Terminal A: Ideal for last-minute issues or if documentation is needed quickly
Travelers from Newark often appreciate the hands-on help at the Southwest desk, especially for legal or complex changes.
While not directly a name change policy, Delta’s cancellation and rebooking process can sometimes be used if you make a mistake in the name.
Delta allows cancellations within 24 hours of booking for a full refund.
Name corrections are case-by-case and often involve a fee.
Yes, Southwest’s help desk at EWR can assist with name corrections, especially if you're traveling the same day.
Usually within 24–48 hours after documentation is received and approved.
Yes, TSA may deny boarding. Always ensure your name matches the ID used during check-in.
Absolutely. They often handle name corrections and manage the communication with the airline on your behalf.
Mistakes happen, but with Southwest Airlines’ flexible name change policy, Newark travelers have options. Whether you’re managing your trip yourself or through a Travel Management Company like Myflightpolicy, be sure to act quickly and follow the correct steps.
Ensure your name matches your ID, especially if you’re a Rapid Rewards member. And remember—Southwest Airlines doesn't typically charge name change fees, making it one of the most traveler-friendly airlines in the U.S.
Don’t let a typo hold up your journey. Reach out to Southwest today or contact your travel manager at Myflightpolicy to ensure your booking is in perfect shape.