Viva Aerobus Cancellation Policy, a Mexican ultra-low-cost carrier, has a cancellation policy that describes the criteria and procedures for cancelling flights and getting reimbursements. Understanding this policy is critical if you need to cancel your reservation. We shall go over Viva Aerobus' cancellation policy in detail here.

1. Cancellation Window:

Viva Aerobus normally allows passengers to cancel their tickets within 24 hours after booking without incurring any cancellation costs. This is in compliance with USDOT requirements.

2. Fare Types:

Viva Aerobus has several fare options, including Basic, Classic, and Plus. The cancellation policies and costs differ based on the fare class you selected.

3. Eligibility for Refund:

• Basic Fare: These are frequently non-refundable fares, and if cancelled, you may not be eligible for a refund. However, some restrictions may apply, therefore it's critical to double-check the individual fare conditions when booking.

• Passengers holding Classic Fare tickets may be eligible for refunds, normally minus applicable fees. The refund amount may also be affected by the timing of the cancellation.

• Plus Fare: Plus Fare tickets are normally refundable, and travellers can obtain a full or partial refund depending on when they cancel.

4. Cancellation Fees:

If you cancel your reservation after the 24-hour grace period, Viva Aerobus levies a cancellation fee for most fare classes. The cost amount is determined by the fare class and how close to the departure date you cancel. These fees can vary, so be sure to verify the precise fees associated with your booking.

5. Cancelling a Reservation:

To cancel a Viva Aerobus flight, log into your account on their official website, access your booking, and follow the cancellation process specified in your booking management area. You will be advised of any fees that apply during this process.

6. Refund Procedure:

If you are qualified for a refund depending on your fare class and the timing of your cancellation, Viva Aerobus will usually execute the refund to the original form of payment used for the ticket. Refunds can take several business days to several weeks to process.

7. Changes to Bookings:

Passengers can also adjust their flight dates and times with Viva Aerobus. However, as with cancellations, the availability and cost of adjustments may vary depending on your price class and the proximity to the departure date.

Finally, Viva Aerobus' cancellation policy is affected by elements such as fare type and timing. Passengers should carefully read the terms and conditions linked with their specific booking to understand the cancellation costs and refund eligibility. It is critical to be aware of these policies before making any changes to your reservation in order to make educated decisions and avoid surprise expenses.

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