FlexiAlarm Support

Support – FlexiAlarm

If you need help with FlexiAlarm, review the information below before contacting support.

Common Issues

• Alarm did not trigger  

Ensure:

- Apple Watch is powered on and charged

- Wrist detection settings are configured as intended

- Focus / Silent / Sleep modes are set correctly

- Notifications are enabled for FlexiAlarm

- The app has required permissions

System-level behaviors (watch removal, low battery, force-closing apps, OS restrictions) can prevent alarms from triggering.

• Smart Wake not behaving as expected  

Smart Wake relies on available sleep data and system constraints. Confirm:

- Health permissions are enabled

- Sleep data exists for the relevant period

- Wake window is configured correctly

• Vibration strength seems weak  

Vibration intensity is limited by Apple Watch hardware and system controls. Check system haptics settings.

• Companion app not syncing properly  

Ensure:

- Bluetooth is enabled

- Both devices are nearby

- Both apps are installed and updated

- Devices are signed into the same Apple ID

Important

FlexiAlarm stores configuration data locally on your device.

The developer does not have access to your alarms, health data, or personal device information.

Missed alarms caused by device power loss, operating system behavior, user settings, or hardware limitations are outside the developer’s control.

Contact Support

If your issue is not resolved, email:

nathan.woolmore@icloud.com

Please include:

- Apple Watch model

- iPhone model (if applicable)

- watchOS version

- iOS version

- App version

- Detailed description of the issue

- Screenshots if relevant

Support responses are provided on a best-effort basis.