This policy (together with our Terms of Use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting https://www.feghalitelecom.com you are accepting and consenting to the practices described in this policy.
Flex is a mobile app operated by Feghali Telecom SARL, registered in Lebanon. This privacy policy describes how we collect, use, and disclose information when you use the Flex mobile application and our associated website https://www.feghalitelecom.com.
By using the Flex app or website, you consent to the practices described in this policy.
We may collect and process the following data about you:
Information you may give us. You may give us information about you by registration on our site and/or by filling in forms on our site https://www.feghalitelecom.com (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information…. You are solely responsible that this information shall be correct, true, accurate, current and complete as requested.
Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information (whether for your use of our site, any purchases you make through it or links to authorized and reputable third-party providers):
technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, GPS location, device, browser plug-in types and versions, operating system and platform;
information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number
Information we receive from other sources. We may receive information about you if you use any other websites we operate or reputable third-party websites with which our site is integrated for you to purchase third party goods and services or other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
Flex does not knowingly collect personal information from children under the age of 13. If you are under 13, do not use the app or submit any personal data. If we learn that we have collected information from a child under 13, we will delete that information promptly.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.
We use information held about you in the following ways:
Information you give to us. We will use this information:
to pass through on your behalf as you require by and when you access the reputable third-party sites and services integrated with our site relevant information you have chosen to have passed through;
to provide you with the information, products and services that you request from us;
to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
to provide you, or permit selected third parties to provide you, with information about services we feel may interest you. If you are an existing customer, we may contact you by electronic means (e-mail or SMS) or by phone call (using the contact number you have provided) with information about services like those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) may contact you by electronic means (email or SMS) or by phone call (using the contact number you have provided) if you have consented to this.
to notify you about changes to our service;
to ensure that content from our site is presented in the most effective manner for you and for your computer.
Information we collect about you. We will use this information:
to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
to allow you to participate in interactive features of our service, when you choose to do so and to facilitate your use other reputable third-party services through our site that you choose to use;
as part of our efforts to keep our site safe and secure;
to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
In the event that you sign up to use the reputable third-party providers services through and integrated into our site, we may disclose your personal data to the operator of such sites, in order to affect your wish to use such sites.
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.
We may share your information with selected third parties including:
Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you, or reputable third-party supplier sites you may choose to use and sign up to through our site.
Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.
Analytics and search engine providers that assist us in the improvement and optimization of our site.
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of our company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
in the event and as requested by you in your choosing to facilitate your individual arrangement with one of the integrated reputable third-party suppliers of services through our site
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to contact page.
Thank you for visiting our site.