Privacy Policy for Fletcoin 

Effective Date: 2025.02.10

1. Introduction

This Privacy Policy explains how user777_apps ("we," "our," or "us") collects, uses, discloses, and protects your personal information when you use the Fletcoin application ("app"). By using our app, you agree to this Privacy Policy. If you do not agree, please refrain from using the app.

When users register in our app, they agree to both this Privacy Policy and the Terms of Service by ticking a checkbox and proceeding with registration. Once registration is complete, both policies become legally binding.

This Privacy Policy is in full compliance with the General Data Protection Regulation (GDPR) and other relevant laws applicable within the European Union (EU) and beyond.

2. Information We Collect

We collect various types of information to improve the services provided through the Fletcoin app. The information we collect includes:

2.1 Personal Information

When you register for an account and use the app, we collect:

• Email Address: Used for account creation, login, and communication.

• First Name and Last Name: Used for user identification.

• User ID: A unique identifier assigned to each user upon registration.

2.2 Device and Network Information

We collect technical information to ensure proper functioning of the app:

• IP Address: Used for security purposes and fraud prevention.

• Device Name and Similar Data: Collected for compatibility and performance improvements.

• Network Information: Information about your network connection to optimize app performance.

2.3 Usage Information

We track certain app usage data, including:

• Last Log-out Time: For monitoring and security purposes.

• Interaction Data: Data on how you interact with the app, including clicks, actions, and in-app behaviors.

2.4 Local Data

Some data is stored locally on your device to support core functionality of the app, such as caching preferences or storing temporary session data.

3. How We Use Your Information

We use the collected information for the following purposes:

• Account Management: To enable user registration, login, and account-related activities.

• Personalization: To provide you with a personalized experience within the app.

• Security and Fraud Prevention: To ensure that your data is protected and to prevent unauthorized access to your account.

• Improvement of Services: To analyze usage patterns and improve the app’s performance and features.

• Compliance with Legal Obligations: To meet the requirements of applicable laws and regulations, particularly in relation to GDPR.

4. Advertising (AdMob)

Our app integrates Google’s AdMob service to display advertisements to users. AdMob is a mobile advertising platform that helps developers monetize their applications by showing in-app advertisements to users. By using our app, you consent to AdMob's data collection practices and agree to the terms outlined in this Privacy Policy.

4.1. Data Collected by AdMob

AdMob may collect and process the following types of personal data when you interact with ads within our app:

• Device Identifiers: This includes identifiers such as Advertising ID or unique device identifiers (UDID) that allow AdMob to track and deliver targeted ads.

• IP Address: AdMob collects your IP address for the purpose of serving location-based ads and optimizing ad performance.

• Location Data: AdMob may infer your approximate location based on your IP address to deliver localized and relevant ads.

• Browser and App Usage Data: Information regarding your interaction with ads, the app itself, and other apps on your device may be collected to personalize advertisements.

• Cookies and Similar Technologies: AdMob may use cookies, pixel tags, and similar technologies to collect information about your browsing behavior across different apps and websites.

4.2. Purpose of Data Collection

The data collected by AdMob is used for the following purposes:

• Personalized Advertisements: AdMob uses the collected data to display personalized or interest-based ads tailored to your preferences and browsing habits.

• Analytics and Reporting: AdMob collects data to measure the effectiveness and performance of ads, which helps to improve both the user experience and advertiser campaigns.

• Fraud Prevention and Security: AdMob uses collected data to detect and prevent fraudulent activities, such as ad fraud or unauthorized access to the advertising platform.

4.3. Rewarded Ads

Within our app, users can interact with ads (e.g., watching video ads) to earn rewards in the form of virtual coins. These virtual coins can be used within the app for various features and benefits. Your participation in these rewarded ads is entirely voluntary.

4.4. Opting Out of Personalized Ads

If you do not wish to receive personalized ads, you can opt out of interest-based advertising in the following ways:

• Device Settings: You can disable personalized ads in your device's privacy settings (e.g., by turning off “Personalized Ads” or “Ads based on your interests” in the Google Play Store settings).

• AdMob Opt-out: You can also visit Google’s Ads Settings to manage your preferences and opt-out of personalized ads served by AdMob and other Google services.

Please note that opting out of personalized ads does not mean that you will no longer see ads. You will continue to see non-personalized ads, which are not based on your behavior or preferences.

4.5. Data Sharing with Third Parties

AdMob may share collected data with its affiliates and third-party partners to improve ad targeting and performance. These third-party partners may use the data to deliver ads that are more relevant to you and to measure the effectiveness of their advertising campaigns. AdMob ensures that all such data sharing complies with applicable privacy laws, including the GDPR.

4.6. AdMob’s Privacy Policy

For more detailed information about how AdMob collects, uses, and processes personal data, we encourage you to review the AdMob Privacy Policy. By continuing to use our app, you agree to AdMob’s data processing practices as outlined in their Privacy Policy.

4.7. Children’s Privacy

Our app is not directed to children under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete the information as soon as possible. If you are a parent or guardian and believe that your child may have provided personal information to us, please contact us at fletcoin@gmail.com.

4.8. User Rights Regarding AdMob Data

If you reside in the European Union or other regions with laws governing data collection, you have the following rights regarding the data collected by AdMob:

• Right to Access: You have the right to request a copy of the data that AdMob collects about you.

• Right to Rectification: You may request the correction of any inaccurate data collected by AdMob.

• Right to Erasure: You can request that AdMob delete your personal data under certain circumstances.

• Right to Restriction of Processing: You have the right to request that AdMob restrict the processing of your data.

• Right to Object: You can object to the processing of your personal data for personalized advertising.

• Right to Data Portability: You have the right to receive the personal data AdMob collects from you in a machine-readable format.

If you would like to exercise any of these rights, please contact us or Google directly through the Google Privacy Help Center.

5. Subscription Services

Fletcoin offers a paid monthly subscription service for $3 excluding VAT through Google Play. Subscription fees are processed through Google Play, and we do not store your payment information. For details regarding subscription terms, please see our Terms of Service.

6. How We Share Your Information

We do not sell or rent your personal data to third parties. However, we may share your data in the following circumstances:

• With Service Providers: We may share your data with trusted third-party service providers who help us operate the app, such as analytics services or cloud storage providers. These service providers are bound by strict data protection agreements.

• For Legal Reasons: We may share your data if required by law, court order, or other legal processes, or if we believe that such disclosure is necessary to protect our rights or the safety of others.

7. Data Retention

• We retain your personal data only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. Below are the specific retention periods for various types of data:

• 7.1. Account Data

• Your account data, such as your email address, name, and other personal information provided during registration, will be stored as long as you maintain an active account with Fletcoin. If you choose to deactivate or delete your account, this data will be retained for up to 6 months after account deletion to allow for possible reactivation and to comply with legal and financial record-keeping requirements.

• 7.2. Usage Data

• Certain data related to your use of the app, such as your IP address, device information, network information, User ID, and last logout time, is stored for security, performance, and audit purposes. This data may be retained for up to 12 months from the date it is collected. After this period, the data will either be anonymized or securely deleted, unless we are required to retain it longer for legal or regulatory reasons.

• 7.3. Data Associated with Ads (AdMob)

• Data related to advertising interactions, such as rewarded ads (e.g., virtual coins earned), may be retained for up to 12 months to ensure accurate reward distribution and to comply with advertising regulations.

• 7.4. Financial and Subscription Data

• Information related to payments, subscription status, and transaction history will be retained for up to 7 years, in accordance with applicable tax laws, financial regulations, and our legitimate interest in maintaining proper business records.

• 7.5. Legal Obligations and Disputes

• We may retain any data necessary to comply with legal obligations (e.g., fraud prevention, law enforcement requests) or resolve legal disputes for as long as required by applicable laws and regulations. In cases where data is subject to ongoing legal matters, it will be retained until the dispute is resolved or the legal hold is lifted.

• 7.6. Deletion Requests

• You have the right to request the deletion of your personal data at any time. Once you make a request by contacting us at fletcoin@gmail.com, we will take reasonable steps to delete or anonymize your data within 30 days, unless there are legal or regulatory requirements that prevent us from doing so. Data that is no longer necessary will be securely deleted or anonymized, ensuring that it can no longer be associated with you personally.

8. Data Protection and Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

All sensitive information is encrypted, and access to user data is restricted to authorized personnel only.

9. Your Rights as a Data Subject

As a user located in the European Union, you have specific rights under the GDPR, including:

• Right to Access: You have the right to request access to the personal data we hold about you.

• Right to Rectification: If any of your data is inaccurate or incomplete, you can request corrections.

• Right to Erasure: You have the right to request that your data be erased in certain circumstances, such as if the data is no longer necessary for the purposes for which it was collected.

• Right to Object: You can object to our use of your personal data in certain situations, such as for direct marketing purposes.

• Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at fletcoin@gmail.com. We will respond to your request within one month.

10. Third-Party Links and Services

Our app may contain links to third-party websites or services (such as AdMob ads). We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any external services you use through our app.

11. Data Transfers

Your personal data may be transferred to, and maintained on, servers located outside of your country or the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place to protect your data, in accordance with GDPR and other applicable data protection laws.

When we transfer personal data outside the EEA, we rely on legal mechanisms, such as Standard Contractual Clauses, to ensure that your rights and freedoms are protected.

12. Children’s Privacy

Our app is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under this age. If we become aware that a user under 16 has provided us with personal data without verifiable parental consent, we will take steps to delete that information.

If you believe that we may have any information from or about a child under 16, please contact us at fletcoin@gmail.com.

13. User Responsibilities

As a user, you are responsible for maintaining the confidentiality of your login credentials and for any activities conducted under your account. We recommend that you choose a strong password and update it regularly. If you suspect any unauthorized access or breach of security, please contact us immediately.

Additionally, you are responsible for ensuring that the information you provide to us is accurate and up to date. If your data changes, you must notify us promptly to ensure that our records are correct.

14. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. If we make significant changes, we will notify you by posting the new policy on our app or by sending an email to the address associated with your account. Your continued use of the app after the changes become effective constitutes your acceptance of the revised Privacy Policy.

It is your responsibility to review this policy periodically for any updates. We encourage you to check this policy whenever you access our app to stay informed of how we are protecting your data.

15. Your Consent

By using the Fletcoin app, you consent to the collection, use, and sharing of your personal data as described in this Privacy Policy. You acknowledge that you have read, understood, and agree to this policy. If you do not agree with any aspect of this Privacy Policy, you should not use the app.

16. Third-Party Analytics

We use third-party analytics tools (such as Google Analytics) to monitor and analyze how users interact with the Fletcoin app. These tools help us understand usage trends, optimize user experience, and improve app performance.

These third parties may collect information such as your device’s IP address, usage behavior, and other technical data. The data collected by these analytics providers is subject to their privacy policies. We recommend reviewing the privacy policies of any third-party analytics tools that we use within the app.

17. Cookies and Tracking Technologies

Our app may use cookies, web beacons, and other tracking technologies to improve the user experience and provide personalized services. Cookies are small files stored on your device that help us remember your preferences, analyze traffic, and enhance security.

You can manage your cookie preferences in your device’s settings, and you may choose to disable cookies. However, disabling cookies may limit your ability to use certain features of the app.

18. Data Breach Notification

In the unlikely event of a data breach that compromises your personal information, we will promptly notify you, as required by applicable laws. We will take immediate action to minimize harm and restore the security of your data.

For breaches that affect users within the European Union, we will also notify the relevant supervisory authority within 72 hours of becoming aware of the breach, in compliance with GDPR regulations.

19. Data Access Requests

• If you would like to know what personal data we hold about you, you can request this information by contacting us at fletcoin@gmail.com. We will provide a copy of your data in a commonly used format within 30 days of receiving your request, in accordance with GDPR requirements.

• If you find any inaccuracies in the data we hold, you have the right to request corrections. We will take prompt steps to rectify any errors in your personal information.

20. Data Portability

In accordance with your rights under GDPR, you have the right to request that we transfer your personal data to another organization in a structured, commonly used, and machine-readable format. This process, known as "data portability," allows you to take your personal data from Fletcoin and transfer it to another service.

To initiate a data portability request, please contact us at fletcoin@gmail.com with your User ID and details of the data you would like transferred. We will process your request within 30 days, unless circumstances require an extension, in which case we will notify you of the delay and provide an estimated completion date.

Please note that data portability only applies to personal data that you have provided to us directly or that we have processed based on your consent or for the performance of a contract. Certain types of data, such as information derived from analytics or internal records, may not be eligible for portability.

21. Right to Erasure ("Right to be Forgotten")

Under GDPR, you have the right to request the deletion of your personal data in certain circumstances, including but not limited to:

• When your personal data is no longer necessary for the purposes for which it was collected.

• If you withdraw your consent and there is no other legal basis for processing your data.

• If you object to the processing of your data and there are no overriding legitimate grounds.

• If your personal data has been unlawfully processed.

• If your personal data must be deleted in order to comply with a legal obligation.

To exercise your right to erasure, please contact us at fletcoin@gmail.com with your User ID and a detailed explanation of your request. We will review your request and respond within 30 days. If we determine that your request is valid under applicable law, we will delete your personal data from our systems and notify you of the action taken.

Please note that there are exceptions to the right to erasure. For example, we may retain certain personal data if required by law, for the defense of legal claims, or to fulfill ongoing contractual obligations.

22. Right to Object

You have the right to object to the processing of your personal data for specific purposes, such as direct marketing or profiling. If you wish to object, you can do so by contacting us at fletcoin@gmail.com and specifying the type of processing to which you object.

Once we receive your objection, we will cease processing your data for that purpose unless we can demonstrate compelling legitimate grounds for continuing the processing, or if it is necessary for the establishment, exercise, or defense of legal claims.

If you object to the processing of your personal data for direct marketing purposes, we will stop processing your data for those purposes immediately and without requiring justification.

23. User Communications and Consent

When you register for Fletcoin, you agree to our collection and processing of your personal data as outlined in this Privacy Policy. You will also be asked to explicitly agree to this policy and the Terms of Service during the registration process by checking a consent box.

By consenting to this Privacy Policy, you agree that we may send you important communications regarding your account and the services we offer, including updates to this Privacy Policy or the Terms of Service. These communications are considered part of the services provided, and you may not opt out of receiving them unless you choose to delete your account.

If you wish to withdraw your consent at any time, you may do so by contacting us at fletcoin@gmail.com. Withdrawal of consent may affect your ability to use certain features of the app, and in some cases, may require the termination of your account.

24. Advertising and Marketing

As noted earlier, Fletcoin uses advertising (including AdMob) as part of its revenue model. By using our app, you agree to the display of advertisements. These advertisements may be targeted based on your personal data, such as your IP address, device type, or usage patterns.

We use third-party ad providers, such as AdMob, to serve these advertisements. These third parties may collect and use personal data about you for the purpose of serving personalized ads. You can manage your preferences for personalized ads within the settings of your Google account or device, and you may opt out of certain forms of targeted advertising.

You may also be eligible to receive rewards (in the form of in-app coins) for viewing or interacting with advertisements. Please note that opting out of personalized ads may limit your ability to earn these rewards.

25. Changes to Your Information

You have the right to request that we correct or update your personal information at any time. If any of the personal information you provided during registration (such as your name, email, or device information) changes, you should promptly notify us by contacting fletcoin@gmail.com. We will update your records within a reasonable time to ensure that your personal information remains accurate and up-to-date.

In some cases, we may ask you to verify your identity before making changes to your information to ensure the security of your account.

26. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The specific retention periods may vary depending on the type of data and the purposes of processing.

• Account information: We will retain your account data for as long as your account remains active or as long as necessary to provide you with services. If you choose to delete your account, we will remove your personal data from our systems, except where retention is required by law or necessary for legal claims.

• Payment and transaction data: We retain payment information and related transaction data for as long as necessary to comply with financial regulations and tax obligations.

• Log files and technical data: Data such as IP addresses and device information may be retained for security and diagnostic purposes but will be anonymized or deleted once no longer needed.

If you have questions about our specific retention policies or if you wish to request deletion of your personal data, please contact us at fletcoin@gmail.com.

27. User-Generated Content

Any content you create or share within the Fletcoin app, such as comments, ratings, or other user-generated content, may be retained as part of our service. This content may be visible to other users and may be stored even after your account is deleted, unless you request its removal. If your content violates our Terms of Service or is reported by other users, we reserve the right to remove or modify it in compliance with applicable laws and community standards.

28. Automated Decision-Making and Profiling

Fletcoin does not engage in automated decision-making or profiling that would significantly affect users’ rights or interests. We may use algorithms and automated systems to analyze data, including for purposes such as fraud detection, app performance optimization, and personalized content delivery, but these processes do not have legal or similarly significant effects on individual users.

If you have any concerns regarding our use of automated processing, you have the right to request an explanation and object to such processing under GDPR. Contact us at fletcoin@gmail.com for more information.

29. International Users

Although Fletcoin is developed and operated by a company based in Europe, we provide services to users around the world. By using our app, users outside the European Economic Area (EEA) agree that their data may be processed and stored on servers located in countries other than their own.

We take necessary steps to ensure that international data transfers comply with applicable data protection laws. For users in the EEA, we will only transfer data to countries that provide an adequate level of data protection or where appropriate safeguards (such as Standard Contractual Clauses) are in place.

30. Third-Party Links

Our app may contain links to third-party websites or services. Please note that this Privacy Policy does not apply to any third-party websites, services, or applications that you may access through such links. We encourage you to review the privacy policies of any third-party sites or services before providing any personal data to them.

Fletcoin is not responsible for the privacy practices or the content of external websites or services.

31. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or the processing of your personal data, please feel free to reach out to us at:

• Company Name: user777_apps

• Email: fletcoin@gmail.com

We are committed to resolving any concerns you may have regarding your privacy rights and our data processing practices. Please allow up to 30 days for us to respond to inquiries related to your personal data.

32. Conclusion

We take the privacy of our users seriously and are committed to safeguarding your personal data in compliance with GDPR and other applicable privacy laws. By using the Fletcoin app, you acknowledge and accept this Privacy Policy, including the collection, use, and sharing of your personal data as described herein.

Please note that your continued use of the app after any updates to this Privacy Policy will constitute your acceptance of the changes. We encourage you to review this policy regularly to stay informed about how we are protecting your data and to ensure that you are aware of any new rights or obligations.

Thank you for choosing Fletcoin, and we value your trust in our app and our commitment to maintaining the security and privacy of your data.