📄 Privacy Policy for Multi_Software (UniWord App)

Effective Date: 2026-03-24

Multi_Software built the UniWord: Smart Word Learning app as a Commercial app. This Service is provided by Multi_Software and is intended for users aged 13 and above.

This page is used to inform users regarding our policies with the collection, use, and disclosure of information.

By using our Service, you agree to this Privacy Policy.

🔐 Information We Do Not Collect

We respect your privacy.

• We do not require account registration

• We do not collect personally identifiable information such as:

  • Name

  • Email address

  • Phone number

  • Password

  • Payment information

There is no user account system, and we do not maintain personal user profiles.

⚙️ Local Data Processing (Important)

All core features of the app work entirely on your device (offline).

This includes:

• Translation feature

• OCR (Text recognition from images and camera)

• Voice typing (speech-to-text)

• Vocabulary saving (custom word lists)

👉 We do NOT collect, store, or transmit your text, images, or voice data to any server.
👉 All processing happens locally on your device.

📷 Permissions We Use

To provide app functionality, we request the following permissions:

📸 Camera Permission

Used to capture images for OCR (text recognition).
Images are processed locally and are not stored or shared.

🖼️ Storage / Gallery Permission

Used to select images from your device for OCR processing.
No files are uploaded or stored externally.

🎤 Microphone Permission

Used for voice typing (speech-to-text input).
Voice data is processed locally and not sent to our servers.

👉 These permissions are used only when you actively use the related feature.

📊 Information Collected Automatically

We use limited third-party analytics to improve app performance.

App Information & Performance Data

Collected data may include:

• App usage statistics

• Feature interaction

• Crash reports

• Diagnostics data

This data:

• Does NOT include your personal content (text, images, voice)

• Does NOT directly identify you

🔗 Third-Party Services

We use:

Google Analytics for Firebase

This service may collect:

• Device model

• Operating system version

• Anonymous identifiers

• General usage statistics

This data is used only for:

• Analytics

• Performance monitoring

• Improving user experience

Please review Google’s privacy policy for more details.

🧾 Log Data

In case of app errors, we may collect log data such as:

• IP address

• Device name

• OS version

• App configuration

• Time and date

This information is used solely for debugging purposes and to improve the performance of the Service. 

🔒 Data Security

We value your trust.

• Any data transmitted (analytics) is encrypted via HTTPS

• We use industry-standard security practices

However, no method is 100% secure.

🗑️ Data Retention and Deletion

• We do not store personal user data

• Analytics data is handled by third-party services

• You can stop all data collection by uninstalling the app

For any request:
📧 support@uniword.app

👶 Children’s Privacy

This app is intended for users aged 13+.

We do not knowingly collect data from children under 13.

🌍 GDPR (EEA Users)

If you are in the EEA, you have rights such as:

• Access your data

• Request deletion

• Restrict processing

Since we do not store personal data, most requests relate to third-party services.

Contact: support@uniword.app

🔗 Links to Other Sites

We are not responsible for third-party websites linked from the app.

🔄 Changes to This Policy

We may update this Privacy Policy anytime. Changes will be posted here with an updated date.

📞 Contact Us

Developer: Multi_Software
📧 Email: support@uniword.app