Effective Date: April 19, 2026
Multi_Software ("we," "our," or "us") built UniWord as a commercial mobile application. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the UniWord app and related services.
UniWord is intended for users aged 13 years and older.
By downloading, accessing, signing in, or using UniWord, you agree to this Privacy Policy.
We collect only the information necessary to operate, maintain, and improve UniWord.
When you sign in using Google Sign-In, we may receive limited information associated with your Google account, such as:
Name
Email address
Profile photo (if provided by Google)
Unique account identifier
This information is used only for:
Account access
Sync features
Backup and restore
User identification inside the app
When you use UniWord, we may store data related to your learning experience, such as:
Saved vocabulary items
Learning progress
Revision history
Preferences and settings
Backup or sync data linked to your account
We use Google Analytics for Firebase and Firebase Crashlytics to understand app performance, detect technical issues, and improve user experience.
This may include:
Device model
Operating system version
App version
Country or general region
Anonymous identifiers
Feature usage statistics
Crash reports
Performance diagnostics
App stability data
We do not use analytics or diagnostics data to directly identify you.
We do not intentionally collect:
Passwords for your Google account
Payment card information through the app
Personal messages or contacts
Biometric identifiers
Google Sign-In authentication is handled by Google and related providers.
Many core features of UniWord work locally on your device.
This may include:
Vocabulary saving and review features
OCR (text recognition from images or camera)
Translation tools
Various learning tools and app settings
We do not upload your text, images, or personal learning content to our servers for these local features.
Voice typing may use on-device or network-based speech recognition, depending on your device, operating system, installed language packs, or internet connectivity.
Speech recognition services may be provided by your device manufacturer or operating system provider.
UniWord may request permissions only when needed for specific features.
Used to capture images for OCR features.
Used to select images from your device for OCR processing.
Used for voice typing or speech input.
These permissions are used only when you actively choose those features.
We may use collected information to:
Provide login access and account features
Sync or restore learning data
Personalize your experience
Improve app features and performance
Detect crashes, bugs, abuse, or technical issues
Maintain security and reliability
We use reasonable technical and organizational safeguards to protect your information.
Data linked to account features may be stored through trusted service providers such as Appwrite, Firebase, or related infrastructure providers.
However, no method of storage or transmission is 100% secure.
UniWord may use third-party services such as:
Google Sign-In
Appwrite
Google Analytics for Firebase
Firebase Crashlytics
These providers may process data according to their own privacy policies.
We respect your right to control your personal information. Users can request the permanent deletion of their UniWord account and all associated data at any time.
How to Request Deletion:
Via Email: Please send a deletion request to support@uniword.app from the email address associated with your account.
Via Support Page: You can also submit a request through our contact form at https://www.uniword.app/support
Processing Time: Once we receive your request, we will verify your identity and process the deletion within 24 to 48 hours.
Data Removal: Upon account deletion, all your personal information (name, email, and profile photo) and learning data (saved vocabulary, progress, and settings) will be permanently removed from our servers. Please note that some anonymous analytics data may remain for a limited period, but it will not be linked to you personally.
UniWord is intended for users aged 13+.
We do not knowingly collect personal information from children under 13. If you believe a child has provided personal data, please contact us.
Depending on your location, you may have rights regarding your personal data, including rights to:
Access your data
Correct your data
Request deletion
Restrict certain processing
To make a request, contact:
support@uniword.app
UniWord may contain links to third-party websites or services. We are not responsible for their content, security, or privacy practices.
We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date above.
Your continued use of UniWord after updates become effective means you accept the revised policy.
If you have any questions, privacy requests, or support needs, contact us:
Developer: Multi_Software
Email: support@uniword.app