Last Updated: 10/01/2026
Welcome to Flapper. Flapper ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (flyflapper.com), use our mobile application, request a flight quote, download our resources, or otherwise engage with our services (collectively, the "Services").
Please read this Privacy Policy carefully. By accessing or using our Services, or by checking the consent box on our web forms, you agree to the collection and use of your information in accordance with this policy.
We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products, when participating in activities on the Services, or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with us and the Services, and may include:
Contact Information: First name, last name, email address, phone number, and physical address.
Professional Details: Job title, designation, company, or embassy name (e.g., when downloading specialized briefings or requesting corporate travel).
Flight and Travel Data: Origin, destination, preferred travel dates, passenger counts, and specific mission requirements (e.g., medical transport needs, pet travel, or diplomatic protocol).
Identity Verification: Passport details, government-issued IDs, and dates of birth (collected securely only when strictly necessary to manifest and execute a confirmed flight).
We use personal information collected via our Services for a variety of business purposes described below. We process your personal information in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
We use the information we collect or receive to:
Fulfill Your Requests: To send you requested materials, such as our official briefing documents, whitepapers, or market estimates.
Provide Aviation Services: To generate accurate charter quotes, coordinate logistics with air operators, and manage your flight itineraries.
Send Marketing and Promotional Communications: If you opt-in (e.g., by checking a box on our forms), we may use your personal information to send you updates about our global fleet, empty leg availability, newsletters, and exclusive aviation insights. You can opt-out of our marketing emails at any time.
Improve User Experience: To analyze trends, monitor website usage, and improve our digital platforms and charter calculators.
Ensure Safety and Security: To verify identities for flight manifests, comply with international aviation security regulations, and prevent fraudulent activities.
If you are located in the European Economic Area (EEA), the UK, or Brazil, our legal basis for collecting and using your personal information depends on the context:
Consent: You have given us clear consent to process your personal data for a specific purpose (e.g., ticking a box to receive marketing emails or a PDF download).
Performance of a Contract: Processing is necessary to provide you with a flight quote or arrange a charter flight.
Legitimate Interests: Processing is necessary for our legitimate interests (e.g., improving our technology platform) and does not override your data protection rights.
Flapper operates as a global private aviation network. To deliver our services, we may share your data with the following third parties:
Air Operators and Crew: Your name, passenger details, and relevant travel preferences are shared with the specific aircraft operator conducting your flight to ensure safe and legal boarding.
Service Providers: We may share data with trusted third-party vendors who perform services for us, such as CRM hosting, email delivery (marketing lists), payment processing, and customer service.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, civil aviation authorities, or court orders.
Because Flapper operates globally, your information may be transferred to, stored, and processed in countries other than your own. We take all necessary measures to ensure that any international data transfers are protected by appropriate safeguards, including standard contractual clauses approved by relevant regulatory authorities.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or aviation compliance requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.
Depending on your location, you may have the following rights regarding your personal data:
The right to access: You can request copies of your personal data.
The right to rectification: You can request that we correct any information you believe is inaccurate.
The right to erasure: You can request that we erase your personal data, under certain conditions.
The right to opt-out: You can unsubscribe from our marketing and promotional communications at any time by clicking the "Unsubscribe" link in our emails.
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
If you have questions or comments about this policy, or wish to exercise your privacy rights, please contact our Data Protection Officer (DPO) at:
Email: support@flapper.aero
Address: R. Boaventura, 2312, Hangar 8 - Pampulha, 31270-31.
Phone: +55 11 4052-3710