Effective Date: [16/06/2026]
App Name: Fixit
Website: https://fixitzambia.com
Contact Email: support@fixitzambia.com
Fixit (โweโ, โourโ, or โusโ) is an on-demand home and doorstep services platform that connects users with independent service providers.
We respect your privacy and are committed to protecting your personal information.
When you register or use Fixit, we may collect:
Name
Email address
Phone number
Service address
Service requests and booking details
Order history and service status
Communication related to bookings
Used to show nearby service providers
Location access is optional and can be disabled from device settings
Device model and operating system
App usage data and crash reports (for performance and stability)
๐ซ Fixit does NOT store payment card details on its servers.
Currently, Fixit does not show ads.
However, in the future, we may display ads using Google AdMob.
AdMob may collect certain information such as:
Device identifiers
Advertising ID
Approximate location
App interaction data
This data is used only for showing relevant ads and is handled by Google according to their privacy policy.
We use collected information to:
Create and manage user accounts
Connect users with nearby service providers
Process bookings and payments
Send booking updates and notifications
Improve app performance and features
Provide customer support
Fixit does not sell or rent personal data.
Information may be shared only with:
Service providers (to fulfill bookings)
Payment gateways (secure transactions)
Notification services
Advertising partners (only if ads are enabled in the future)
We use reasonable technical and organizational security measures to protect user data.
Passwords are encrypted and sensitive information is handled securely.
Fixit is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
Users may:
Update or correct personal information
Request account deletion
Disable location or ad permissions from device settings
We may update this Privacy Policy from time to time.
Any changes will be posted in the app or on our website.
๐ง Email: support@fixitzambia.com
๐ Website: https://fixitzambia.com
ย ย ย call: ย +91 7636011474