Privacy Polipcy and Terms of Service – FixAm

Effective Date: 20.05.2026

Privacy Policy

1. Information We Collect

• We collect certain personal information when you create an account or use FixAm, including your name, email address, phone number, and profile-related information.

• We may also collect your location to connect you with nearby technicians and improve the quality of services offered through the platform.

• Depending on your use of the application, we may collect:

  • 1. Full name

    2. Email address

    3. Phone number

    4. Profile picture (optional)

    5. Service address or location

    6. User type (customer or technician)

    7. Service history and requests

    8. Messages or communications within the application

• This information is used to operate the application, manage user accounts, facilitate service requests, and improve user experience.

• Your email address may be used to send important communications related to your account or FixAm services.

• Promotional communications will only be sent if you have provided explicit consent.

2. Use of Firebase Services

• FixAm uses Google Firebase services to securely store, process, and protect user data.

• Firebase may collect certain limited technical information, including:

  • 1. IP address

    2. Device information

    3. Usage data

    4. Diagnostic and crash reports

• Such information is processed in accordance with Google's privacy policies.

3. Data Sharing

• We do not sell, rent, or share your personal information with third-party companies for commercial purposes.

• Certain information necessary to fulfill service requests may be shared between customers and technicians, including:

  • 1. Name

    2. Contact information

    3. Service location

    4. Service request details

• We may use trusted service providers such as Firebase or other technical partners only as necessary for operating, maintaining, and supporting the application.

• We may disclose information if required by law or necessary to prevent fraud, protect users, or enforce our policies.

4. Data Retention and Deletion

• We retain your personal information only as long as necessary to provide our services and comply with legal or operational obligations.

• You may request deletion of your account and associated data at any time by contacting:

  1. nfc.coorporation@gmail.com

• If account deletion becomes available within the app, you may also delete your account directly through the application.

5. Children's Privacy

• FixAm is intended for users aged 16 years or older.

• We do not knowingly collect personal information from children under the age of 16.

• If we become aware that such information has been collected, it will be deleted as soon as reasonably possible.

6. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time.

• Significant changes may be communicated through the app, by email, or through publication of an updated version of this policy.

Terms of Service

1. Application Use

• FixAm is a platform designed to connect users with technicians and service providers.

• The application may only be used for lawful purposes and according to its intended purpose.

• You agree not to use the application for:

  • 1. Illegal activities

    2. Fraudulent behavior

    3. Harassment

    4. Harmful content or conduct

    5. Unauthorized activities

2. Age Restriction

• By using FixAm, you confirm that you are at least 16 years old.

3. Data Security Disclaimer

• We take reasonable measures to protect your data using Firebase security features and additional safeguards.

• However, no method of electronic storage or internet transmission can guarantee complete security.

• You are responsible for maintaining the confidentiality of your login credentials and account access.

4. Updates to Terms

• We may update these Terms of Service and this Privacy Policy from time to time.

• Significant changes may be communicated through the application or by email.

5. Governing Law

• These Terms and your use of FixAm are governed by the laws applicable in the country where the service is operated.

6. Contact Information

For questions or requests related to this policy or your personal data, please contact:

FixAm — operated by Techserve
Email: nfc.coorporation@gmail.com