Amazon Prime has become a very popular OTT platform where any Amazon Prime subscriber can watch their favorite TV show, web series, movies, and much more things.
Sometimes, users face amazon prime not working issues so if you are one of them and your Amazon Prime account is not working after the payment so don’t need to worry, you can easily resolve it with a few methods. Just, follow the below-presented methods and learn How To Fix If Amazon Prime Not Working After Payment?
Methods to Fix If Amazon Prime Video Not Working After Payment?
Method 1: Check the Internet Connection:
Before doing anything, users need to check the actual speed of the internet because due to the low bandwidth & speed, the Amazon Prime application doesn't respond properly. Also, users need to adjust the video quality from High to low. For smooth watching, your internet connection should follow the below-given instructions:
1 MBPS per second for Standard Definition (SD) video
5 MBPS per second for High Definition (HD) video
15 MBPS per second for 4K/Ultra High Definition
Moreover, if the video streaming is properly working so try to work with another method.
Method 2: Check the status of the account:
Users need to check the active status of their Amazon prime account. Just, follow the below-given instructions.
Firstly, open the Amazon Prime website through any desired web browser.
Tap on the sign-in option and add the amazon prime credentials.
Tap on the Account and List options.
Select the prime membership status.
Method 3: Reinstall the Amazon Prime Video:
Reinstall the Amazon Prime:
Go to the Play Store.
Type Amazon Prime in the search box.
Tap on Amazon prime and press Uninstall.
After deleting the application, again type Amazon Prime.
This time you need to click the Install button.
Again, add your credential and check it.
If again Amazon Prime Video application is not responding so you can Fix the Amazon Prime not Working issue using the below-given other methods.
Method 4: Clear all the Cookies & Cache:
Open your smartphone.
Go to the app store.
Search Prime video app.
Click on the application.
Hit on the clear cache & then, clear storage space.
Method 5: Check the Video Down Detector:
Sometimes, Amazon Prime video streaming doesn't work due to low bandwidth or other technical reasons. Users can check it easily using the below-given instructions.
Find the Amazon Prime video down detection while typing any web browser.
Paste your Amazon Prime video link.
Check the actual status of the video.
Also, check to fix Amazon Prime not Working Problem:
Users also check the subscription expiry status of their Amazon Prime account.
Users must check if the Amazon video is down.
Ensure that, the user has checked the minimum requirements of the application.
Make sure, users have checked the physical connection such as HDMI cable.
After applying all the above-presented processes, users must restart or reboot their device and then, open the Amazon application.
Users must try another web browser or incognito mode.
Therefore, after applying all the methods & instructions if again Amazon Prime Video not responding so you must speak with a customer service representative of Amazon Prime.