1and1 Email account offers email services which are also more secure and well organized. Unfortunately, users of this 1and1 have raised complaints that they sometimes encounter login errors. If you are here with login issues, then follow the solutions given below to access your account.
1. Check your Login Credentials:
In the login page, while you enter the email address and password ensure that there is no typing mistake in it. Check if you have turned on the caps-lock if it is required.
2. Delete the Cache, Cookies and History:
When cookies and caches in your browser are accumulated in mass numbers, it can cause 1and1 login issues. Follow the simple steps to clear it.
Step 1: Open your browser and click on the more icon. Then select the settings option.
Step 2: A new page will appear now; click on the ‘advanced’ tab. Under the privacy and security tab, check on the box to clear browsing data. In the time range you will have to choose the option ‘all time’.
Step 3: Also check on the boxes like cookies, caches and finally hit on the clear data.
3. Reset the Password:
In case, if you do not remember your 1and1 password, you can reset the password in the following method.
Step 1: Go to the 1and1 Email Login page, then click on the option ‘forgot password’.
Step 2: Then type your email address and the user ID; click on the option to request a new password. After that, you will have to follow the on-screen instruction to reset your password.
4. Fixing the Error in the Email Settings:
IMAP settings:
Incoming mail server: imap.ionos.com
Connection type: SSL/TLS
Port number: 993
Outgoing mail server: smtp.ionos.com
Connection type: SSL/TLS
Port number: 465 or 587
POP3 settings:
Incoming mail server: pop.ionos.com
Connection type: SSL/TLS
Port number: 995
Outgoing mail server: smtp.ionos.com
Connection type: SSL/TLS
Port number: 465 or 587
5. Check your Internet Connection:
When you do not have a stable good internet connection, then you will face 1and1 login issues. When you are using Wifi, if you have an internet issue, shift to the cellular network and vice versa.
6. Disable firewall/anti-virus:
Software's like firewall and antivirus can cause 1and1 email login issues. So when you realize it, you will have to disable them temporarily.
7. Update the browser:
Also when you are using an outdated version of browser this will in turn give 1and1 Email Login issues. Either update the browser that you are using or use any other browser.