Effective Date: 26 May 2026
This Privacy Policy describes how Saikhlearn & Scholar Nexus Private Limited (“Company”, “We”, “Us”, or “Our”) collects, uses, stores, and protects information in relation to the FivoPay User mobile application (“App”).
FivoPay User is a financial technology platform developed and operated by Saikhlearn & Scholar Nexus Private Limited for user onboarding, account management, payments, and related financial services integrations.
We may collect the following categories of information:
Full name
Mobile number
Email address
Date of birth
Address details
Government-issued identification details (such as PAN or Aadhaar, where applicable and legally permitted)
Bank account details
Transaction history
Payment references
Wallet/account balances
UPI-related identifiers (if applicable)
Device model and operating system
IP address
App version
Device identifiers
Login timestamps
Crash logs and analytics data
We may collect approximate or precise location data only when required for:
Fraud prevention
Security verification
Regulatory compliance
Service personalization
Location access is requested only with your consent.
We use collected data for the following purposes:
User registration and authentication
Providing financial and payment-related services
KYC verification and fraud prevention
Transaction processing
Customer support
Security monitoring and risk detection
Legal and regulatory compliance
Improving app performance and user experience
Sending important service notifications
FivoPay User may integrate with RBI-authorized banking and payment partners, including licensed payment gateways and financial institutions.
All payment processing is handled through regulated third-party providers. We do not store complete card details or sensitive banking credentials on our servers.
We do not sell personal information.
Information may be shared only with:
Banking and payment partners
KYC verification providers
Government or regulatory authorities when legally required
Cloud infrastructure and security service providers
Fraud detection and compliance partners
All third parties are required to maintain confidentiality and data security standards.
We implement industry-standard security measures including:
Encryption of sensitive data
Secure HTTPS/TLS communication
Access controls and authentication systems
Security monitoring and audit logging
Periodic vulnerability assessments
Despite our efforts, no digital platform can guarantee absolute security.
We retain information only for as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Prevent fraud and abuse
Certain financial and KYC records may be retained for legally mandated periods under Indian law.
Depending on applicable law, users may have the right to:
Access their personal data
Request correction of inaccurate information
Request deletion of data where legally permissible
Withdraw consent for optional permissions
Raise grievances regarding privacy concerns
FivoPay User is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.
The App may contain links or integrations with third-party platforms or services. Their privacy practices are governed by their respective policies.
We may update this Privacy Policy periodically. Updated versions will be published within the App or on our official website.
Continued use of the App after updates constitutes acceptance of the revised policy.
For privacy-related questions or grievances, contact:
Saikhlearn & Scholar Nexus Private Limited
Viman Nagar, Pune, Maharashtra, India
Email: info@fivopay.com