SnapBite Support

This page provides support information for users of the SnapBite mobile application.

Contact Information

If you require assistance, please contact us at:

Email: dprom2007@gmail.com
Response Time: We aim to respond within 24–48 hours.

General Support

SnapBite provides AI-generated estimates for calorie intake, macronutrient breakdown, and calories burned based on user input, including images and activity descriptions.

These values are intended for informational and guidance purposes only and may not be fully accurate.

Frequently Asked Questions

Meal Analysis

Users may log meals by submitting images or descriptions. SnapBite generates estimated nutritional information using machine learning models.

Workout Tracking

Users may log workouts manually or via AI-assisted descriptions. Estimated calorie expenditure is calculated based on activity type and intensity.

Goal Settings

Users can configure personal goals, including weight targets and calorie intake, within the application settings.

Subscriptions and Billing

Subscriptions are managed through the respective app store platform.

iOS (Apple App Store)

Users may manage or cancel subscriptions via their device settings under Apple ID subscriptions.

Android (Google Play)

Users may manage or cancel subscriptions through the Google Play Store under Payments & Subscriptions.

Cancellation will take effect at the end of the current billing cycle.

Account Deletion and Data Requests

Users have the right to request deletion of their account and associated data.

To submit a request, please email:
dprom2007@gmail.com

Include the following:

The email address associated with your account
Subject line: “Account Deletion Request”

Requests are typically processed within 48 hours, subject to verification. Certain data may be retained where required by law or for legitimate business purposes.

Troubleshooting

If you experience issues with the application:

Ensure the app is updated to the latest version
Restart the application and/or device

If problems persist, please contact support with a detailed description of the issue.

Legal

Privacy Policy: https://sites.google.com/view/fitnessai-privacy-policy
Terms & Conditions: https://sites.google.com/view/fitnessai-terms-conditions