Support

Frequently Asked Questions (FAQ)

Q: What does the application do?

A: Our mobile application revolutionizes pitching analysis and improvement for baseball enthusiasts. With our app, users can effortlessly create and store their pitchers, while meticulously tracking essential details such as pitch type, result, velocity, and location. The app goes beyond mere data collection by offering comprehensive game and practice session recording capabilities, complete with pitch-by-pitch playback, allowing users to review and analyze their performance in depth. Moreover, our app facilitates seamless sharing of pitching data with friends and coaches, promoting collaboration and valuable feedback to enhance pitching skills. Say goodbye to manual tracking and hello to an innovative and empowering tool for pitchers of all levels.

Q: Do I need to signup?

A: Yes. Accounts are used to allow for data access across multiple devices. They also facilitate the sharing of pitcher data between users. No personal information is shared or stored except for the information directly entered into the application.

Q: How many pitchers can I track?

A: A subscription provides you with 50 pitchers per account. This may change in the future. That same subscription allows you to follow 5 pitchers from other users (and up to 30 follows with a subscription upgrade).

Q: Tell me about the Subscription.

A: There are two subscriptions:
      The tracking subscription allows you to track up to 50 pitchers yourself and follow 5 other pitchers.
      The sharing subscription increases your following limit to 30 pitchers.

Q: I made a mistake entering a pitch. Can I change it?

A: Yes. In the game view, tap the Settings button in the lower right. On the settings page, tap 'Edit Pitches'. Now tap on the pitch you want to alter and make the changes you need.


Q: How do I keep track of score?

A: This is not a game tracking application. It is for pitcher tracking and performance. In game items such as hit result, balls, strikes, outs, are all tracked as a means of evaluating each pitch and consequently the pitcher's overall performance.


Q: How do I find and follow another pitcher?

A: On the pitcher select screen (the first screen in the application), tap the Magnifying Glass in the upper left corner. Once in the search screen, enter in the pitcher's last name. If that pitcher exists, they will be displayed in the list of results. Tapping on that pitcher will initiate a follow request. If the owner of that pitcher accepts the follow, you will see the pitcher on the pitcher select screen the next time you run the applicaiton.