Privacy Policy

At Firefly Electric and Solar, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website or services. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We may collect personal information from you in the following ways:

a. Information You Provide Directly:

• Contact Information: Name, email address, phone number, and address when you contact us or fill out forms on our website.

• Service Information: Details about the services you inquire about or request.

b. Information Automatically Collected:

• Website Usage Data: IP address, browser type, operating system, and pages visited on our website.

• Cookies: Small data files stored on your device to enhance your browsing experience.

2. How We Use Your Information

We use the information we collect to:

• Provide, manage, and improve our services.

• Respond to your inquiries, requests, and feedback.

• Process payments and issue invoices for services rendered.

• Send important updates about our services, promotions, or changes to policies.

• Ensure the security and functionality of our website.

3. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

• With Service Providers: Trusted third-party vendors who assist us in operating our business (e.g., payment processors, scheduling software).

• For Legal Reasons: To comply with legal obligations, enforce our policies, or protect our rights.

• With Your Consent: When you provide explicit permission for specific sharing.

4. Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, please understand that no method of transmission over the internet is entirely secure.

5. Your Privacy Choices

• Access and Update Your Information: You may request access to or correction of your personal information by contacting us.

• Opt-Out: You can opt-out of promotional communications by following the unsubscribe instructions included in our emails.

• Cookies Management: You can modify your browser settings to block or delete cookies.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

7. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.