FindMe Privacy Policy
Last Updated: December 24, 2024
FindMe ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").
Please read this privacy policy carefully. By using the App, you agree to the terms of this Privacy Policy.
When you register and use FindMe, we may collect the following personal information:
Full Name: Your name as provided during registration
Phone Number: Your mobile phone number for account verification and communication
Email Address: Your email address (optional)
Profile Picture: Photos you upload to your profile
Location Data: Your current location when using the App to find nearby service providers
District/Address Information: Your location details for service matching
Service Requests: Details of services you request or provide
Reviews and Ratings: Feedback you provide about service providers
Communication: Messages and interactions within the App
Portfolio Images: For service providers, images of your work
Device Information: Device type, operating system, unique device identifiers
Usage Data: How you interact with the App, features used, time spent
Location Data: GPS coordinates when you use location-based features
We use the information we collect to:
Provide Services: Connect customers with service providers in their area
Account Management: Create and manage your account
Communication: Send service requests, notifications, and updates
Location Services: Show nearby technicians and calculate distances
Improve the App: Analyze usage patterns to enhance user experience
Customer Support: Respond to your inquiries and provide assistance
Safety and Security: Prevent fraud, abuse, and security incidents
Legal Compliance: Comply with applicable laws and regulations
When you send a service request, we share your Name, Phone number, Location, and Service request details. This is necessary to connect you with the provider.
Your profile information (name, profile picture, reviews) may be visible to other users of the App.
We may share information with trusted third parties who assist us in:
Cloud storage and hosting: Supabase
Maps and location services: Google Maps
SMS delivery services
Analytics and performance monitoring
We may disclose your information if required by law, court order, or to protect our rights, property, or safety.
We implement appropriate technical and organizational measures to protect your personal information, including:
Encryption of data in transit and at rest
Secure authentication methods
Regular security assessments
Access controls
While we strive to protect your information, no method of electronic storage is 100% secure.
If you wish to delete your account and have your data removed, please contact us at:
Email: findme@thehadoc.com
Subject Line: Account Deletion Request - FindMe
Required Information:
Your registered phone number
Your full name
Permanent Deletion: Your name, phone number, email, photos, and location history will be permanently deleted.
Retained Info: Reviews you provided may remain but will be displayed anonymously. Transaction records may be kept for legal/accounting purposes.
Processing Time: Requests are typically processed within 30 days.
Confirmation: You will receive an email confirmation once the deletion is complete.
FindMe is not intended for children under 13. We do not knowingly collect information from children under this age.
We may update this policy occasionally. We will notify you by posting the new policy in the App, updating the "Last Updated" date, or sending a notification for significant changes.
If you have any questions regarding this Privacy Policy, please contact us at:
Email: findme@thehadoc.com
App Name: FindMe
Company: The Hadoc LLC
Developer: Gamith Jayasingha
We collect: Name, phone, location, and service requests.
We use it for: Connecting you with local service providers.
We share with: Service providers you select and essential cloud services.
To delete your account: Email findme@thehadoc.com.
This Privacy Policy is effective as of the date stated above.