The HP printer model number (also called model name or product name) is the unique identifier of your printer. It tells you exactly which printer you have and is essential for downloading the correct drivers, finding manuals, ordering ink/toner, checking warranty, and getting support.
Download the right software and drivers from 123.hp.com or HP Support
Find compatible ink or toner cartridges
Access accurate troubleshooting guides and manuals
Check warranty status
Contact HP Support effectively
Look on the front of the printer (near the control panel or logo)
Check the top of the printer
Open the ink/toner access door — the model is often printed inside
Look on the back of the printer
Check the bottom of the printer (especially on smaller DeskJet models)
Most printers have a sticker that shows:
Model name
Product number (P/N or Product No.)
Serial number (S/N or Serial No.)
Common locations for the label:
Back of the printer
Inside the front door / cartridge area
Bottom of the printer
Open the HP Smart app on your computer or phone.
Select your printer.
Scroll to Printer Information or Product Information.
You will see the model name, product number, and serial number.
Windows: Go to Settings → Bluetooth & devices → Printers & scanners → select the printer → check properties.
Mac: Go to System Settings → Printers & Scanners → select the printer.
Write down the full model name (e.g., HP DeskJet 4155e or HP LaserJet Pro MFP M428fdw).
When downloading drivers, enter the exact model name on 123.hp.com or support.hp.com.
The product number (like 1KR54A) is useful if the full model name is not clear.
Knowing your exact HP printer model number makes setup, troubleshooting, and buying supplies much easier.