How long does it take for a credit score to update on Jivan Finance Solution?
Answer: Typically, credit bureaus update your data every 30 to 45 days. Jivan Finance Solution refreshes your free credit report monthly to ensure you see the most recent financial behavior reflected in your score.
What is a "Good" CIBIL score to get a loan in 2026?
Answer: A CIBIL score of 750 or above is considered excellent and gives you the best chance of loan approval with lower interest rates. Scores between 700-749 are considered good, while anything below 600 may require credit repair.
How can I check my CIBIL score for free on Jivan Finance Solution?
Answer: You can check your CIBIL score for free by visiting the Jivan Finance Solution website or app, entering your mobile number, and completing the OTP verification. We provide a detailed credit report from multiple bureaus (CIBIL, Experian, Equifax, High Mark) at no cost.
Does checking my credit score frequently reduce it?
Answer: No. When you check your own score on Jivan Finance Solution, it is a "Soft Inquiry," which does not affect your credit score. Only "Hard Inquiries" made by lenders during loan applications can slightly lower your score.
What is a "Good" CIBIL score to get a loan in 2026?
Answer: A CIBIL score of 750 or above is considered excellent and gives you the best chance of loan approval with lower interest rates. Scores between 700-749 are considered good, while anything below 600 may require credit repair.
What is the minimum salary required for a personal loan on Jivan Finance Solution?
Answer: While requirements vary by lender, a minimum monthly salary of ₹10,000 to ₹25,000 is usually required for salaried individuals. High-tier banks may require a higher income bracket for larger loan amounts.
Which is the best credit card for rewards and cashback?
Answer: The "best" card depends on your spending. For online shopping, cards like the PaisaSave or co-branded e-commerce cards are top-tier. For travel, look for cards offering lounge access and air miles.
How do I apply for a Step UP Credit Card?
Answer: The Step UP Credit Card is a secured card issued against a Fixed Deposit. You can apply on Jivan Finance Solution by opening a digital FD; no credit history is required, making it perfect for building your score.
How does Jivan Finance Solution’s "Chance of Approval" feature work?
Answer: Using advanced predictive algorithms, Jivan Finance Solution matches your credit profile with the lending criteria of 30+ banks. We then label offers as ‘Excellent,’ ‘Good,’ or ‘Fair’ to show you where you are most likely to get approved.
Can I get a personal loan with a low credit score?
Answer: Yes, but the interest rates may be higher. Jivan Finance Solution partners with several NBFCs (Non-Banking Financial Companies) that cater specifically to individuals with average credit scores or those new to credit.
What is the current personal loan interest rate in 2026?
Answer: Personal loan interest rates currently start as low as 9.50% p.a., depending on your credit score, employer category, and repayment capacity.
Which is the best credit card for rewards and cashback?
Answer: The "best" card depends on your spending. For online shopping, cards like the PaisaSave or co-branded e-commerce cards are top-tier. For travel, look for cards offering lounge access and air miles.
How do I apply for a Step UP Credit Card?
Answer: The Step UP Credit Card is a secured card issued against a Fixed Deposit. You can apply on Jivan Finance Solution by opening a digital FD; no credit history is required, making it perfect for building your score.
What is the difference between a secured and unsecured credit card?
Answer: An unsecured card is issued based on your income and credit score. A secured card (like Step UP) requires a security deposit (Fixed Deposit) and is ideal for those with low scores or no credit history.
How can I improve my credit score if it is low?
How long does it take to get a credit card via Jivan Finance Solution?
Answer: With digital KYC, many partner banks offer Instant Virtual Credit Cards that you can use immediately. Physical cards are typically delivered within 5-7 working days.
Are there any "Life-Time Free" credit cards available?
Answer: Yes, Jivan Finance Solution lists several "Life-Time Free" (LTF) credit cards that have no annual or joining fees. You can filter these options on our credit card comparison page.
How much home loan eligibility can I get?
Answer: Generally, banks lend up to 5 to 6 times your annual gross income. You can use the Jivan Finance Solution Home Loan Eligibility Calculator to get a precise estimate based on your age, income, and existing debts.
Can I transfer my existing home loan to another bank?
Answer: Yes, via Home Loan Balance Transfer. Jivan Finance Solution helps you switch to a lender offering lower interest rates, which can save you lakhs in interest over the loan tenure.
What are the benefits of applying for a business loan through Jivan Finance Solution?
Answer: You get access to multiple lending partners (Banks & NBFCs) on one platform, competitive interest rates, and minimal documentation for both secured and unsecured business loans.
Is my data safe with Jivan Finance Solution?
Answer: Absolutely. Jivan Finance Solution uses bank-grade encryption (SSL) and follows strict data privacy protocols. We never share your data with unauthorized third parties without your consent.
What is a "Pre-approved" loan offer?
Answer: A pre-approved offer means the lender has already screened your credit profile and deemed you eligible. These offers usually feature faster processing and minimal documentation.
How much maximum loan can I get from Jivan Finance Solution?
You can avail of an instant personal loan up to ₹50 Lakh and a business loan up to ₹1 Crore, depending on your eligibility.
Does Jivan Finance Solution charge for loan foreclosure?
There are zero (NIL) foreclosure charges if you pay from your own funds after the first 6 EMIs. A charge of 4% applies if shifted to another lender.
How long does it take for loan disbursal?
With a 100% digital and paperless process, the loan amount is typically disbursed to your bank account instantly or within 24 hours after verification.
What is the ideal CIBIL score for a Jivan Finance Solution loan?
A CIBIL score of 650+ or above is highly recommended for faster approval and to qualify for the lowest possible interest rates.
What are the processing fees for Jivan Finance Solution loans?
Processing fees usually range from 0% of the loan amount, plus applicable taxes, depending on the loan category and your profile.
What documents are needed for an instant loan?
Only basic digital documents are required: PAN Card, Aadhaar Card, and the last 3 months' bank statements (for income verification).
Can I apply for a loan via WhatsApp?
Yes! You can start your application or get support by sending 'Hi' to the Jivan Finance Solution WhatsApp number: +91-9172793666.
How much maximum personal loan can I get?
You can avail of a collateral-free personal loan up to ₹50 Lakh with a tenure of up to 84 months.
Does Jivan Finance Solution offer loans to self-employed individuals?
Yes, Jivan Finance Solution provides customized Business Loans and Loans Against Property (LAP) specifically for self-employed professionals and entrepreneurs.
Can I get a business loan without collateral?
Yes, the Vyapar Business Loan offers up to ₹50 Lakh without requiring any security or assets.
What is the maximum tenure for a Loan Against Property (LAP)?
Jivan Finance Solution offers a long repayment tenure of up to 20 years for Loans Against Property.
What is the ideal CIBIL score for Jivan Finance Solution approval?
A CIBIL score of 700 or above ensures the fastest approval and the most competitive interest rates.
How long does it take for loan disbursal?
For digital applications, disbursal typically takes 24 to 48 hours once documents are verified.
Are there any foreclosure charges on personal loans?
Foreclosure is usually allowed after 6-12 months. Charges range from 0% to 4%, depending on the specific loan scheme.
Can I get a loan against my mutual funds or shares?
Yes, Jivan Finance Solution offers Loans Against Securities (LAS), allowing you to get instant liquidity without selling your investments.
What documents are needed for a personal loan?
You need your PAN card, Aadhaar card, last 3 months' salary slips, and 6 months' bank statements.
Is Jivan Finance Solution a part of Axis Bank?
Yes, Jivan Finance Solution Limited is a 100% subsidiary of Axis Bank, operating as a partnar
What is the processing fee for Jivan Finance Solution loans?
Processing fees generally range from 0.5% to 2% of the loan amount, plus applicable taxes.
Can I transfer my existing loan to Jivan Finance Solution?
Yes, bank offers Balance Transfer facilities for Home Loans and LAP at lower interest rates.
What is the age limit to apply for a loan?
Typically, the age limit is between 21 years and 60 years (for salaried) or 65 years (for self-employed).
Can I apply for an Jivan Finance Solution loan online?
Absolutely. The entire application process, including document upload and KYC, can be completed on their official website
How do I track my Jivan Finance Solution application?
You can track your status on the Jivan Finance Solution website using your mobile number and Application ID.
What happens if I miss an EMI payment?
Missing an EMI results in penal interest charges and a significant drop in your CIBIL score.
What is required to open a digital savings account?
You generally only need your Aadhaar number and PAN card. The process is entirely paperless and involves a brief video-based verification (Video KYC) to confirm your identity from your home or office.
How do "Salary Accounts" differ from regular savings accounts?
Salary accounts are typically "zero-balance" accounts offered through your employer. They often come with additional perks like complimentary personal accident insurance and specialized credit card offers that regular accounts might not include.
Can I manage my Fixed Deposits (FD) entirely online?
Absolutely. You can create new FDs, view interest accruals, and even liquidate or renew your deposits through the NetBanking portal or mobile app without visiting a physical branch.
Are there specialized accounts for children?
Yes, there are dedicated accounts designed to help minors learn the value of saving. These usually come with lower minimum balance requirements and specialized debit cards with spending limits set by parents.
How do I update my contact information or mailing address?
Simple updates like email addresses can often be done via NetBanking. For physical address changes, you may need to upload a valid proof of residence through the secure "Service Request" section of the portal.
Nomination allows you to name a person who should receive the funds in your account in the event of your passing. This is a critical step in estate planning and can be easily updated via the "Request" tab in your online account.
What are the benefits of a Senior Citizen account?
These accounts often offer higher interest rates on Fixed Deposits, priority service at branches, and specialized healthcare-related discounts or insurance bundles.
How long does it take to get a "10-second" loan?
For pre-approved customers, the funds are credited almost instantly after a few clicks. For new customers, the digital journey ensures that most personal or car loans are processed within hours rather than days.
Can I check my loan eligibility without affecting my credit score?
The website offers "Soft Check" calculators that give you an estimate of your borrowing capacity based on your income and expenses without performing a formal credit inquiry that might impact your score.
What is the difference between a Fixed and Floating interest rate?
A fixed rate stays the same throughout the loan tenure, providing stability. A floating rate changes based on market benchmarks, meaning your EMIs could go up or down over time. (Note: This is an assumed response based on standard industry definitions).
How do I track the status of my credit card application?
The "Track Your Application" portal allows you to enter your mobile number and application reference ID to see exactly which stage of the approval process your card is currently in.
Can I increase my credit card limit through the website?
If you are eligible, an "Enhance Limit" offer will appear in your NetBanking "Cards" section. If not, you can submit a request along with updated income documents for the bank to review.
What are "Reward Points" and how do I use them?
Every time you spend with your credit card, you earn points. These can be redeemed through the "SmartBuy" portal for flights, hotel bookings, vouchers, or even used to pay off a portion of your outstanding credit card bill.
Are there loans specifically for farmers?
Yes, the bank offers Kisan Credit Cards and specialized loans for agricultural equipment or crop production, tailored to the seasonal cash flow cycles of the farming community.
What happens if I miss a loan EMI payment?
Missing a payment usually results in a late fee and can negatively impact your credit score. It is highly recommended to set up "Auto-Pay" instructions through the website to ensure timely deductions.
What is "SmartHub Vyapar" for merchants?
This is a comprehensive payment solution for business owners that allows them to accept payments via QR codes, POS machines, and online links, all while managing their business expenses in one app.
Can I apply for a Business Overdraft online?
Yes, small business owners can often get an overdraft facility against their current account or property by uploading their GST returns and bank statements through the digital lending portal.
Does the bank offer specialized services for NRIs?
Yes, NRIs can open NRE/NRO accounts to manage Indian and foreign income, invest in Indian mutual funds, and benefit from specialized tax-efficient deposit schemes.
How can I invest in Mutual Funds through the bank?
The website features an integrated investment platform where you can browse various fund houses, compare performance, and start an SIP (Systematic Investment Plan) with just a few clicks.
How does the bank protect my online transactions?
The site uses multi-layered security, including 128-bit encryption, Mandatory Two-Factor Authentication (OTP), and for very high-value transfers, digital certificates to ensure that only you can authorize movement of your money.
You should immediately use the "Emergency" or "Report Fraud" link on the homepage to block your cards or freeze your NetBanking access. This service is available 24/7.
What is the "Integrated Ombudsman" scheme?
This is a regulatory mechanism that allows customers to escalate their grievances if they are not satisfied with the bank's internal resolution process. Details on how to file a complaint are provided in the "Support" section.
Will the bank ever ask for my OTP or PIN over the phone?
Absolutely not. Bank employees will never ask for your sensitive credentials. Any request for your PIN, OTP, or CVV—whether via phone, email, or SMS—should be treated as a scam and reported immediately.
How do I ensure I am visiting the official and secure bank website?
Always check for the "https://" prefix and a padlock icon in your browser's address bar. Additionally, look for specialized banking domain extensions which are reserved exclusively for verified financial institutions to prevent fraud.
What is the benefit of using the Mobile App over the website?
The mobile app offers biometric login (fingerprint/face ID) and location-based features, making it faster for on-the-go tasks like UPI payments or blocking a lost card instantly
How does the "Video KYC" process work for new customers?
This is a digital identity verification where you interact with a bank official via a live video call. You will need your original PAN card and a blank paper for a live signature to complete the process without visiting a branch.
Can I access my account if I am traveling internationally?
Yes, the online banking portal is accessible globally 24/7. However, ensure your registered mobile number is active to receive necessary security OTPs for transactions.
What should I do if my online banking account gets locked?
Accounts are usually locked after multiple failed login attempts for security. You can typically unlock it by using the "Forgot Password" or "Unlock User ID" feature on the login page using your debit card details
Is there a way to calculate my loan installments before applying?
The website provides various digital calculators where you can input the loan amount, tenure, and interest rate to see an estimate of your monthly outgoings.
What is a "Digital Savings Account"?
It is a full-featured bank account that can be opened entirely online. It offers almost all the benefits of a traditional account but removes the need for physical paperwork or branch visits.
How do Fixed Deposits (FD) differ from Recurring Deposits (RD)?
An FD involves a one-time lump sum investment for a set period, while an RD allows you to save a fixed amount every month. Both offer guaranteed interest rates higher than a standard savings account.
Are my deposits in this bank safe?
Deposits are insured up to a specific limit (currently ₹5 lakhs in India) by the DICGC, a subsidiary of the Reserve Bank of India, providing a foundational layer of security for your savings.
Can I change my home branch to a different city?
Yes, you can initiate a branch transfer request through the NetBanking "Services" tab. Your account number and IFSC code may change, but your banking history remains intact.
What is the "Average Monthly Balance" (AMB) requirement?
This is the minimum daily average you must maintain in your account to avoid service fees. The specific amount depends on the type of account and your location (Urban vs. Rural).
How can I add a nominee to my savings account online?
You can log in to your portal, navigate to "Account Services," and select "Update Nominee." This ensures that your funds are easily accessible to your chosen beneficiary in the future.
How can I track the delivery status of my new Credit Card?
Tokenization replaces your actual card details with a unique digital code (token). This adds a layer of safety, as the merchant never sees or stores your real card number.
Can I use my Debit Card for international online shopping?
Most modern cards are enabled for global use, but you must manually switch on "International Usage" and set spending limits via the bank's mobile app or NetBanking for security.
How do I redeem the reward points earned on my Credit Card?
Points can be redeemed through the bank's dedicated rewards portal for products, travel bookings, or gift vouchers. Simply log in to the rewards section to see your balance and catalog.
What happens if I only pay the "Minimum Amount Due" on my credit card?
Paying only the minimum prevents late fees, but the remaining balance will accrue interest at a high rate. It is always recommended to pay the total outstanding amount whenever possible.
How do I set or change my ATM PIN without going to an ATM?
You can generate a "Green PIN" instantly through the mobile app or NetBanking under the "Card Services" section.
What is a "Pre-approved" loan offer?
This is an offer based on your existing banking relationship and credit history. It usually requires zero documentation and offers near-instant disbursement into your account
Can I pay off my home loan earlier than the scheduled tenure?
Yes, borrowers can make part-payments or full foreclosures. For floating-rate home loans held by individuals, there are typically no penalty charges for early repayment.
What documents are usually required for a Personal Loan ?
Generally, you need proof of identity, address, and income (like recent salary slips or bank statements). For digital applications, these can be uploaded as PDFs .
Does the bank offer loans specifically for electric vehicles?
Many modern banks offer "Green Loans" with slightly lower interest rates or processing fee waivers to encourage the purchase of eco-friendly electric vehicles. (Assumed based on current industry trends).
What is the difference between a secured and an unsecured loan?
A secured loan (like a Home or Gold Loan) requires collateral, while an unsecured loan (like a Personal Loan) is granted based solely on your creditworthiness.
How does my Credit Score (CIBIL) affect my loan application?
A higher score indicates better repayment history, which can help you secure lower interest rates and faster approvals.
How do I report a transaction I didn't authorize?
Immediately use the "Emergency" or "Block Card" feature on the app or call the 24/7 helpline. Reporting within 3 days significantly limits your potential liability for the loss.
What is the bank's policy on sharing customer data?
The bank adheres to strict privacy laws, using customer data primarily to provide requested services and for regulatory compliance. Data is not sold to third-party telemarketers without consent.
How can I update my mobile number if I am no longer using the old one?
For security reasons, changing a registered mobile number often requires a visit to an ATM or a branch to verify your identity through your debit card or biometrics.
What should I do if an ATM doesn't dispense cash but my account is debited?
The bank usually reverses such "failed" transactions automatically within a few business days. If it doesn't, you can lodge a formal complaint via the website's support portal.
How do I contact the Bank’s Nodal Officer for a grievance?
If standard customer service doesn't resolve your issue, the contact details and email of the Nodal Officer are listed under the "Grievance Redressal" section of the website.
Will the bank ever send me a link to update my KYC via SMS?
Exercise extreme caution. While banks send reminders, they will never ask you to click a link to enter your password or OTP. Always go directly to the official website for any updates.
Insurance
Can I buy health insurance for my 70-year-old parents?
Yes, there are specific Senior Citizen plans with shorter waiting periods for pre-existing illnesses.
Does Indian health insurance cover maternity?
Some plans offer maternity benefits, but they usually come with a 2 to 4-year waiting period.
How much tax can I save under Section 80D?
You can claim up to ₹25,000 for yourself/family and an additional ₹50,000 if your parents are senior citizens.
Should I buy health insurance if I have a corporate cover?
Yes. Corporate covers are tied to your job. If you switch careers or the company reduces benefits, you’re left vulnerable. A personal plan ensures lifelong renewability.
What is the "Free Look Period"?
In India, you get 15 days (30 days if bought online) to review your policy and cancel it for a refund if unsatisfied.
Is a 24-hour stay mandatory for all claims?
Not anymore. "Daycare procedures" like dialysis or cataract surgery are covered even if you stay for less than 24 hours.
What is the "No Claim Bonus" (NCB) in health insurance?
For every claim-free year, your Sum Insured increases (up to 100%) without any extra premium.
What is a "Network Hospital" in India?
It is a hospital that has a tie-up with your insurer (e.g., Star Health, HDFC Ergo) to provide cashless treatment.
Is GST applicable on health insurance premiums?
No, a standard 0% GST is applied to health insurance premiums in India.
Does health insurance cover robotic surgeries in India?
Yes, most modern Indian plans now cover advanced treatments like robotic surgeries and leaf-edge procedures.
Does Ayush treatment come under insurance?
Yes, IRDAI mandates coverage for Ayurveda, Yoga, Unani, Siddha, and Homeopathy (AYUSH) in most standard plans.
Is the death benefit tax-free in India?
Yes, under Section 10(10D), the amount received by the nominee is completely exempt from income tax.
Can I buy a Term Plan without a salary slip?
Yes, freelancers and businessmen can provide ITR (Income Tax Returns) as proof of income.
Does term insurance cover death due to COVID-19?
Yes, all active term insurance policies in India cover death due to pandemics.
What is the "Claim Settlement Ratio" (CSR)?
It is the percentage of claims an insurer pays out. Always look for companies with a CSR above 97%.
Can I add a Critical Illness rider to my term plan?
Yes, it provides a lump-sum payout if you are diagnosed with a covered illness like cancer or heart attack.
What happens if I stop paying premiums?
For term plans, the policy usually lapses. For ULIPs, it may move to a "discontinued fund" after the lock-in period.
Is a nominee and a legal heir the same?
Not always. A nominee is a "trustee" who receives the money; a legal heir is the ultimate owner according to a Will or succession laws.
What is the "Health Insurance Premier Mediclaim" policy?
It is a high-end health plan offering sum insured options up to ₹1 Crore, covering maternity, hospital cash, and air ambulance.
Does NIA cover AYUSH treatments?
Yes, Assurance covers Ayurveda, Yoga, Unani, Siddha, and Homeopathy treatments, provided they are taken in a government-recognized hospital.
Is there a room rent cap Mediclaim?
Most standard plans have a room rent limit (usually 1% of the Sum Insured for normal rooms). Upgrading to the 'Premier' plan removes these caps.
How many family members can I add to Floater plan?
You can cover yourself, your spouse, up to 3 dependent children, and dependent parents under a single sum insured.
What is the "Yuva Bharat" health policy?
? It’s a specialized plan for young Indians (aged 18-45) offering lower premiums and benefits like "Health Check-up" and "Modern Treatment" coverage.
Does NIA offer a discount for healthy policyholders?
Yes, you get a Cumulative Bonus (CB) of 5% to 25% for every claim-free year, increasing your cover without extra cost.
Is dental surgery covered by Policy Assurance?
Only if it is necessitated by an accident and requires hospitalization. Routine dental check-ups are usually excluded.
What is the waiting period for "Modern Treatments" (like Robotic Surgery)?
Most modern treatments are covered after a standard waiting period of 24 months of continuous coverage.
Can I buy NIA health insurance if I am over 65?
Yes, NIA has dedicated "Senior Citizen Mediclaim" policies specifically designed for those aged 60 to 80.
Does NIA reimburse pre-hospitalization expenses?
Yes, expenses incurred 30 days before and 60 days after hospitalization are covered in most NIA mediclaim plans.
How can I save GST on my NIA premium?
If you have a registered business, you can provide your GSTIN during purchase to claim an Input Tax Credit (ITC) of 18%.
What is the "Free Look Period" for Policy?
You get 15 days from the date of receiving the policy to review and cancel it if the terms don't suit you.
What is the "Secure" benefit in modern health plans?
It ensures your base sum insured is never used for non-medical "consumables" like gloves or masks, effectively giving you 100% bill coverage.
Does Jivan Finance Solution charge a fee for consultation?
No. A call with a Jivan Finance Solution advisor is 100% free. Whether you buy a policy or just want to understand your existing cover, there are no hidden costs.
Will I get spam calls after I share my number?
Absolutely not. Jivan Finance Solution has a strict No-Spam policy. We only call you at the time you've specifically booked, and we won’t bombard you with "reminders" or promotional SMS.
Does Jivan Finance Solution help during claims?
Yes! Every Jivan Finance Solution customer gets access to a dedicated claims support team that guides you through the documentation and helps resolve disputes with the insurer.
What is a "No-Claim Bonus" (NCB) in 2026?
Most top-tier plans now double your cover (100% increase) if you don't make a claim for 1-2 years.
Can I port my health insurance without losing benefits?
Yes. Porting allows you to move to a better insurer while carrying over your waiting period credits for pre-existing diseases.
Does health insurance cover mental health?
Yes, per IRDAI mandates, all modern health plans in India cover psychiatric treatments on par with physical ailments.
Is "Cashless" available everywhere?
Yes, at Network Hospitals. Jivan Finance Solution helps you verify if your preferred local hospital is on the insurer’s network list before you buy.
How much Term cover do I actually need?
A safe rule is 15 to 20 times your annual income. If you earn ₹10 LPA, aim for a ₹1.5 Cr to ₹2 Cr cover.
Does Term Insurance cover death due to smoking?
Yes, provided you disclose your smoking habit at the time of application. Hiding it will lead to claim rejection.
What is "Critical Illness" rider?
It pays a lump sum if you are diagnosed with a life-threatening disease like cancer, helping you manage living expenses while you recover.
What is "Limited Pay" ?
It allows you to pay all your premiums in 5, 10, or 15 years while staying covered until age 65 or 70. Great for people with fluctuating incomes.
What documents are needed for Term Insurance?
PAN, Aadhaar, last 3-6 months' salary slips, and 2 years of ITR for self-employed individuals.
Can NRIs buy insurance through Jivan Finance Solution?
Yes, NRIs can buy Indian term plans via Jivan Finance Solution, often at a lower cost than international policies.
What is a "Waiting Period"?
The time you must wait before the insurer covers specific illnesses (usually 2-4 years for pre-existing conditions).
Is health insurance premium tax-deductible?
Yes, up to ₹25,000 for self/family under Section 80D.
What is "Restoration Benefit"?
If you use your full cover, the insurer refills it for free for the next hospitalization.
What is an "Add-on"?
Extra benefits like "Consumables Cover" or "Personal Accident Cover" that you can attach to your base policy.
What is the Claim Settlement Ratio (CSR)?
The percentage of claims an insurer pays. Look for companies with CSR above 97% for reliability.
Why should I talk to Insurance instead of a traditional agent?
Insurance advisors are incentivized for clarity, not commissions. You get a dedicated, spam-free consultation where the goal is to help you understand the policy rather than just buy it. Plus, we are backed by Zerodha, ensuring a transparent, tech-first experience.
Does Insurance charge a fee for consultation?
No. A call with a Insurance advisor is 100% free. Whether you buy a policy or just want to understand your existing cover, there are no hidden costs.
Will I get spam calls after I share my number?
Absolutely not. Insurance has a strict No-Spam policy. We only call you at the time you've specifically booked, and we won’t bombard you with "reminders" or promotional SMS.
Should I buy health insurance if I have a corporate cover?
Yes. Corporate covers are tied to your job. If you switch careers or the company reduces benefits, you’re left vulnerable. A personal plan ensures lifelong renewability.
What is the "Secure" benefit in modern health plans?
It ensures your base sum insured is never used for non-medical "consumables" like gloves or masks, effectively giving you 100% bill coverage.
Does Insurance help during claims?
Yes! Every Insurance customer gets access to a dedicated claims support team that guides you through the documentation and helps resolve disputes with the insurer.
What is a "No-Claim Bonus" (NCB) in 2026?
Most top-tier plans now double your cover (100% increase) if you don't make a claim for 1-2 years
Can I port my health insurance without losing benefits?
Yes. Porting allows you to move to a better insurer while carrying over your waiting period credits for pre-existing diseases.
Does health insurance cover mental health?
Yes, per IRDAI mandates, all modern health plans in India cover psychiatric treatments on par with physical ailments.
Is "Cashless" available everywhere?
Only at Network Hospitals. Insurance helps you verify if your preferred local hospital is on the insurer’s network list before you buy.
What is the "Moratorium Period"?
After 8 years of continuous coverage, an insurer cannot reject a claim (except for fraud or permanent exclusions), giving you ultimate peace of mind.
Should I opt for a "Co-payment" to lower my premium?
Generally, no. A 10% co-pay might save you ₹2,000 in premium but cost you ₹1 Lakh during a surgery. Avoid it unless absolutely necessary.
Does health insurance cover OPD?
Some plans do, but they are often expensive. It’s usually better to pay for doctor visits out of pocket and keep the insurance for major hospitalizations
Why is Term Insurance better than Endowment/LIC plans?
Term insurance is pure protection. For a small premium, you get massive cover (e.g., ₹1 Crore). Traditional plans mix insurance with low-return investments, often failing at both.
Is the "Return of Premium" (TROP) variant worth it?
Usually, no. You pay nearly double the premium to get your money back in 30 years. It’s better to buy a Pure Term Plan and invest the difference in an Index Fund.
What is a "Zero-Cost Exit" option?
Some plans allow you to cancel the policy at a specific age (like 60) and get 100% of your premiums back if you no longer need the life cover.
How much Term cover do I actually need?
A safe rule is 15 to 20 times your annual income. If you earn ₹10 LPA, aim for a ₹1.5 Cr to ₹2 Cr cover.
Does Term Insurance cover death due to smoking?
Yes, provided you disclose your smoking habit at the time of application. Hiding it will lead to claim rejection.
What is "Critical Illness" rider?
It pays a lump sum if you are diagnosed with a life-threatening disease like cancer, helping you manage living expenses while you recover.
Can housewives get Term Insurance?
Yes, in 2026, many insurers offer "Independent Housewife" plans based on the husband's income or their own educational qualifications.
Does Term Insurance cover accidental death?
Yes. It covers all forms of death (natural, accidental, or illness-related), except for suicide within the first year.
What is "Limited Pay"?
It allows you to pay all your premiums in 5, 10, or 15 years while staying covered until age 65 or 70. Great for people with fluctuating incomes.
Is the Term Insurance payout taxable?
No. Under Section 10(10D), the entire sum assured received by the nominee is tax-exempt.
What documents are needed for Term Insurance?
PAN, Aadhaar, last 3-6 months' salary slips, and 2 years of ITR for self-employed individuals.
Can NRIs buy insurance through Insurance?
Yes, NRIs can buy Indian term plans via Insurance, often at a lower cost than international policies
What is a "Waiting Period"?
The time you must wait before the insurer covers specific illnesses (usually 2-4 years for pre-existing conditions).
Is health insurance premium tax-deductible?
Yes, up to ₹25,000 for self/family under Section 80D.
What is "Restoration Benefit"?
If you use your full cover, the insurer refills it for free for the next hospitalization.
Do I need a medical test?
For high covers or older ages, yes. Most insurers now offer home-visit medicals for free.
Can I change my nominee later?
Yes, you can update your nominee at any time during the policy term through the insurer's portal
What is an "Add-on"?
Extra benefits like "Consumables Cover" or "Personal Accident Cover" that you can attach to your base policy.
What is the Claim Settlement Ratio (CSR)?
The percentage of claims an insurer pays. Look for companies with CSR above 97% for reliability.
Is Third-Party insurance compulsory in India?
Yes, it is legally mandatory under the Motor Vehicles Act. Driving without it can lead to heavy fines or jail.
What is the validity of a New Car insurance?
New cars must have a 3-year Third-Party cover, while new bikes require a 5-year cover.
How much is the fine for driving without insurance in India?
As per current rules, it’s ₹2,000 for the first offense and can go up to ₹4,000 or 3 months in jail.
What is "Return to Invoice" (RTI) cover?
If your car is stolen, RTI pays you the full original price of the car mentioned in the invoice, including registration and taxes.
Can I get a discount for installing an Anti-Theft device?
Yes, if you install an ARAI-approved anti-theft device, you get a small discount on your "Own Damage" premium.
Does car insurance cover damage in Indian floods?
Comprehensive plans cover it, but you need an "Engine Protect" add-on to cover engine damage due to water logging.
What is "Personal Accident Cover"?
It is a mandatory ₹15 Lakh cover for the owner-driver in case of accidental death or permanent disability.
Can I buy insurance for my domestic trip within India?
Yes, you can buy "Domestic Travel Insurance" for as low as ₹1 per day (often available on train/flight bookings).
What is IDV in Policy Car Insurance?
Insured Declared Value (IDV) is the maximum claim amount NIA will pay if your car is a total loss or stolen, based on the manufacturer's selling price minus depreciation.
Is NIA's 3rd Party Liability cover unlimited?
For bodily injury or death, the liability is unlimited (decided by the court). For property damage, it is capped at ₹7.5 Lakhs for cars.
How do I transfer my NIA policy to a new car owner?
You must submit the request within 14 days of the sale along with the new RC copy and a small transfer fee.
What is "Return to Invoice" add-on in NIA?
In case of theft or total loss, NIA pays you the full original invoice price of the car, instead of the depreciated IDV.
Does NIA offer roadside assistance (RSA)?
Yes, as an add-on, NIA provides 24/7 help for flat tires, battery jump-starts, and emergency fuel.
Can I keep my NCB if I switch to Policy Assurance?
Absolutely. NIA allows you to transfer your No Claim Bonus (up to 50%) from any other Indian insurer upon providing proof.
What is a "Stand-Alone Own Damage" policy?
If you already have 3rd-party insurance, you can buy this policy from NIA to cover only the damages to your own vehicle.
Does NIA cover electrical accessories in cars?
Yes, you can cover high-end music systems or sensors by paying an additional premium based on the accessory's value.
Does Jivan Finance Solution charge a fee for consultation?
No. A call with a Jivan Finance Solution advisor is 100% free. Whether you buy a policy or just want to understand your existing cover, there are no hidden costs.