Before Your Shift

1. Sign up for a shift on Mobilize here and for the final week here (you must be signed up for a shift to receive a texting assignment).

2. Create a ThruText account: https://bit.ly/ncthrutextinvite (You need to use this link to join our texting campaign, even if you’ve used ThruText before)

3. Join our Slack community: http://bit.ly/ncslackinvitation.

4. Look out for a pre-shift email from Brandon Katz with an assignment link.

5. Watch the shift briefing video and review the texting guide and process flow.

During Your Shift

1. Click on the link in the pre-shift email to be automatically assigned to a texting campaign and start texting.

2. Assignments won’t be live until the start of the shift.

3. Open the NCVolunteerTeam2020 Slack to receive important updates and get help. Staff members and volunteer moderators will be available in Slack for questions and support.

4. Avoid requesting more than 900 conversations so you will have enough time to respond to replies during the shift.

Troubleshooting

If you can't find the email from Brandon Katz with your assignment link:

1. Check your email/spam folder for a message from Brandon Katz

2. Confirm you are signed up for the shift: it's easy to get days and different campaigns mixed up! Go into mobilize.us to check your volunteer schedule.

3. Complete the "missing email" form on the form page in the Resource Hub.

4. Add brandon.katz@2020victory.com to your email contacts to avoid having the emails flagged as spam.

Ready to sign up for another shift? Go here!

Need a training refresher? Sign up for a training here.