Fidea Privacy Policy

Last Updated: February 20, 2026

This Privacy Policy describes how EMRE KAZAZ ("we," "our," or "the App") collects, uses, and shares your information when you use our mobile application.

1. Information We Collect

To provide a functional experience for order processing and delivery, we collect the following information:

• Personal Identifiers: Name, email address, and phone number provided during account registration.

• Location Data: Precise or approximate geographical location to facilitate deliveries and provide location-based services.

• Camera Access: We request access to your camera to allow for [e.g., scanning QR codes, taking profile photos, or confirming delivery].

• Device Information: Technical data such as device model, OS version, and unique device identifiers.

2. How We Use Your Information

We use the collected data for the following purposes:

• Order Fulfillment: To process your orders and send status updates via email or phone.

• Account Management: To maintain your user profile and security.

• Service Improvement: To analyze app performance and troubleshoot errors.

• Communication: To contact you regarding your account or provide customer support.

3. Third-Party Services

We use Google Firebase to power our app's infrastructure. Firebase may collect certain information automatically, including:

• Analytics data to understand how the app is used.

• Crash reports to help us fix bugs.

• Cloud Messaging tokens to send you order notifications.

For more information, please visit Google’s Privacy & Terms.

4. Data Retention and Deletion

We retain your personal information for as long as your account is active.

• Account Deletion: You may request to delete your account and associated data at any time by contacting us at the email below or using the "Delete Account" feature within the app settings.

5. Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. However, no method of transmission over the internet is 100% secure.

6. Children’s Privacy

Our services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

7. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

Email: fideainformation@gmail.com