Privacy Policy
This privacy policy applies to the Fictos Learning app (hereinafter referred to as "Application") for mobile devices, which was developed by Fictos (hereinafter referred to as "Service Provider") as a Freemium service. This service is provided "AS IS".
What information does the Application obtain and how is it used?
*User Provided Information*
The Application acquires the information you supply when you download and register the Application. Registration with the Service Provider is not mandatory. However, please note that certain features of the Application, such as in-app purchases, may not be accessible without registration.
The Service Provider may also use the information you provide to contact you from time to time with important updates, notices, or promotional content related to the Application.
*Automatically Collected Information*
The Application may collect certain information automatically, including but not limited to the type of mobile device you use, your mobile device's unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you interact with the Application. This information helps the Service Provider improve the Application and its features, including the display of relevant ads.
Parental Guidance and In-App Purchases
The Application is designed for toddlers under 5 years old, and the Service Provider strongly advises parents and guardians to supervise their children’s use of the Application. Although the Application is educational and kid-friendly, it contains features such as in-app purchases and advertisements, which parents should be aware of.
Parents should ensure that children are guided when using the Application to avoid accidental in-app purchases. In-app purchases can only be completed through the mobile platform’s payment system (e.g., Google Play or Apple App Store), and the Service Provider does not store any payment details. Parental controls can be used to restrict or block in-app purchases if desired.
Does the Application collect precise real-time location information of the device?
The Application does not gather precise information about the location of your mobile device.
Do third parties see and/or have access to information obtained by the Application?
Aggregated and anonymized data may be transmitted to external services to help improve the Application and the Service Provider's service. In addition, the Application may display advertisements from third-party services, which may collect anonymized data to improve ad targeting.
The Application utilizes third-party services with their own privacy policies. Below are the links to the privacy policies of the third-party service providers used by the Application:
- Google Play Services
- Google Analytics for Firebase
- Firebase Crashlytics
The Service Provider may disclose user-provided and automatically collected information:
- As required by law, such as to comply with a subpoena or similar legal process
- When they believe in good faith that disclosure is necessary to protect their rights, ensure your safety or the safety of others, investigate fraud, or respond to a government request
- With trusted service providers who work on behalf of the Service Provider, who are bound by this privacy policy
Advertisements and In-App Purchases
The Application may display third-party advertisements to help support the free version of the Application. Additionally, the Application offers in-app purchases to unlock premium features. All purchases are processed through the platform's in-app payment system, and the Service Provider does not store payment information.
Parents should monitor their children’s interaction with these advertisements to ensure the content is appropriate for their age and to prevent unintended actions like clicking ads or making in-app purchases.
What are my opt-out rights?
You can stop all data collection by uninstalling the Application. You can use the standard uninstall procedures as may be available on your mobile device or through the application marketplace.
Data Retention Policy, Managing Your Information
The Service Provider will retain user-provided data for as long as you use the Application and for a reasonable time thereafter. Automatically collected information will be retained for up to 24 months, after which it may be stored in aggregate form.
To request the deletion of user-provided data, please contact the Service Provider at fictosapp@gmail.com. The Service Provider will respond within a reasonable time. However, please note that some user-provided data may be necessary for the proper functioning of the Application.
Children
The Application is designed for toddlers under 5 years old. The Service Provider does not knowingly collect personally identifiable information from children under 13. In compliance with the Children's Online Privacy Protection Act (COPPA), if it is discovered that personal information has been inadvertently collected from a child under 13, the Service Provider will immediately delete such information.
If you are a parent or guardian and believe your child has provided personal information, please contact the Service Provider at fictosapp@gmail.com to take the necessary actions.
Security
The Service Provider is committed to safeguarding your information. Physical, electronic, and procedural safeguards are in place to protect the information we collect. However, please note that no security system can be 100% effective, and there may still be potential security breaches despite our efforts.
Changes
This Privacy Policy may be updated periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons. You are encouraged to review this page regularly to stay informed of any updates. Continued use of the Application constitutes acceptance of the updated Privacy Policy.
Your Consent
By using the Application, you consent to the processing of your information as outlined in this Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or the Application, please contact the Service Provider at fictosapp@gmail.com.
Effective Date: 2024-07-13
