Privacy Policy for Ferrido and Ferrido Driver
Last Updated: 24 October 2026
Apps Covered: Ferrido and Ferrido Driver
Privacy Contact Email: ferrido213@gmail.com
1. Introduction
Ferrido (“we,” “our” or “us”) respects your privacy. This Privacy Policy explains how information may be collected, used, stored and shared when you use Ferrido or Ferrido Driver.
Ferrido provides map navigation and location-related features. Ferrido Driver provides navigation features for drivers.
This policy applies to users of both apps. The information processed may differ depending on the app, the features you use and the permissions you grant.
2. Information We May Collect
A. Personal and Account Information
If the app provides account creation or login, we may collect information such as:
Name and phone number.
Email address.
Profile photo, if provided.
Account identifiers and authentication information.
The information collected depends on the account features available in the relevant app.
B. Location Information
When you grant the relevant permission, the apps may access location information to support navigation and location-based features. This may include:
Current device location.
Precise GPS location, where required.
Selected destinations and searched places.
Route and navigation information.
Location information associated with a trip, if such a feature is implemented.
Location access depends on the permissions granted and the features being used.
C. Device and Technical Information
Depending on the app configuration and integrated services, we may collect:
Device model and operating system version.
App version and relevant technical identifiers.
Crash reports and diagnostic information, where enabled.
Push notification tokens, if notifications are implemented.
D. Information You Provide
If you contact support or submit information through an available app feature, we may process the information you provide to respond to your request.
3. How We Use Information
We may use relevant information to:
Display your current location on a map.
Search for destinations and places, where supported.
Calculate or display routes.
Provide navigation and location-based features.
Maintain and improve app functionality.
Diagnose technical errors and improve performance.
Respond to support requests.
Protect the apps from misuse and security issues.
Comply with applicable legal requirements.
We use information for purposes relevant to the features provided by the app.
4. Location Access and Tracking
Location information may be necessary for current-location detection, route guidance and navigation.
Ferrido: Location may be used to show your current position, help select a starting point and provide supported navigation features.
Ferrido Driver: Location may be used to display the driver's position and support navigation features available in the app.
Location access may occur while the app is in use. If either app is configured to access location in the background, that use must be disclosed accurately in the app before the relevant permission is requested, where required by law or platform policy.
We do not claim that location is collected continuously, tracked in the background or shared with another person unless those features are actually implemented.
You can manage location permissions through your device settings. Disabling location access may limit current-location detection and navigation features.
5. Permissions
Depending on the app's features, the following permissions may be requested:
Location: To display your position, identify a starting point and support navigation.
Notifications: To send relevant app notifications, if this feature is available.
Internet Access: To load maps, retrieve route information and communicate with online services.
Camera or Photos: Only if an available feature allows you to submit images or documents.
Additional permissions may be requested if required for a feature actually available in the app. We aim to request only the permissions needed for the relevant functionality.
6. Sharing of Information
Information may be processed or shared with the following parties where necessary:
Map and Navigation Providers: Location, destination or route information may be processed by the mapping service integrated into the app to provide maps, search or navigation.
Hosting and Technical Providers: Service providers may process relevant information to host app services, maintain infrastructure or diagnose technical issues.
Analytics and Crash Reporting Providers: If these tools are integrated, relevant technical or usage information may be processed to understand errors and improve app stability.
Legal Authorities: Information may be disclosed when required by applicable law or a valid legal request.
We do not sell personal information for money. Information sharing depends on the services integrated into the apps and the features you use.
7. Third-Party Services
The apps may rely on third-party services for maps, route calculation, hosting, analytics, crash reporting or notifications.
The information processed depends on which third-party services are actually integrated. Those providers may handle information under their own privacy policies and terms.
Users should review the privacy information provided by any third-party service identified within the app.
8. Data Security
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse or disclosure.
Access to information should be limited to authorised people and service providers who need it for legitimate purposes. Appropriate safeguards should be used for data transmission and storage.
No electronic storage or transmission method can be guaranteed to be completely secure.
9. Data Retention
We retain information for as long as reasonably necessary to provide app functionality, maintain security, troubleshoot issues, respond to requests and comply with applicable legal requirements.
The retention period depends on the type of information and the purpose for which it is collected.
When information is no longer required, we will take reasonable steps to delete it or make it non-identifiable, subject to applicable legal obligations.
10. Your Rights and Data Deletion
Subject to applicable law and the features available in the app, you may request to:
Access personal information associated with your account.
Correct inaccurate account information.
Request deletion of your account and associated information.
Ask questions about how your information is handled.
Withdraw device permissions through your phone settings.
For privacy questions or data deletion requests, email ferrido213@gmail.com with the subject line Ferrido Privacy Request or Ferrido Account Deletion Request.
Please specify whether you use Ferrido or Ferrido Driver. We may request reasonable information to verify your identity before processing a request.
If either app allows users to create accounts, an accessible account deletion process must be provided in the app and through a public web resource as required by Google Play. Information that must be retained for legitimate legal or security reasons may be kept for the applicable period, with appropriate disclosure.
11. Children's Privacy
Ferrido and Ferrido Driver are not intended for children under 18 to create independent accounts. We do not knowingly collect children's personal information in violation of applicable law. If you believe a child has provided personal information improperly, contact us so we can review the matter.
12. Changes to This Privacy Policy
We may update this Privacy Policy when our features, data practices or legal requirements change. The updated policy will be published with a revised “Last Updated” date.
We may also notify users through the apps when appropriate.
13. Contact Us
For privacy questions, information requests or data deletion requests, contact:
Ferrido Privacy Support
Email: ferrido213@gmail.com
14. Governing Law
This Privacy Policy is intended to operate in accordance with applicable laws and regulations of India. Other legal requirements may apply depending on the user's location and the services provided.