Delete your data – Aura: AI Flashcards & Study (Fernquill Studio)
Your decks and cards are stored only on your phone. To delete them, delete the decks in Aura or uninstall the app.
Aura also keeps a small amount of data on our server. It’s linked to a random anonymous ID, not your name or email: your scan counts, usage records, and any cards you reported as incorrect. To have this deleted:
Open Aura, go to the About screen, and tap Copy support ID.
Email fernquill.support@gmail.com with the subject “Delete my data” and paste your support ID.
We’ll delete all server data linked to that ID within 30 days and reply to confirm.
What is deleted: scan counts, usage records and card reports.
What is kept: Google Play and RevenueCat keep subscription and purchase records as required for billing and tax. Crash reports contain no ID and expire automatically. We don’t store the photos or notes you scan; our AI provider may keep them for a short time for safety checks before deleting them.
Even without a request, usage records are deleted automatically after 24 months and card reports after 12 months.