FelSeka

# Privacy Policy for Felseka

**Last Updated: January 02, 2026**

Felseka ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

## 1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Application depends on the content and materials you use, and includes:

### Personal Data

Demographic and other personally identifiable information (such as your name, email address, phone number, and profile picture) that you voluntarily give to us when you choose to participate in various activities related to the Application, such as registration, chatting with other users, or booking rides.

### Location Information

We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the Application, to provide location-based services (such as matching riders with drivers and showing live trip progress). This is essential for the core functionality of carpooling.

### Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you pay for rides or receive payments. We store only very limited financial information, and most is handled by our payment processors.

### Mobile Device Data

Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, and any other data you choose to provide.

## 2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:

*   Create and manage your account.

*   Process payments and refunds.

*   Match riders with available drivers based on routes and locations.

*   Provide real-time navigation and live location tracking during trips.

*   Enable user-to-user communication (chat).

*   Generate personal profiles to make riding and driving more personal.

*   Send you notifications regarding your rides or account.

*   Improve the efficiency and operation of the Application.

*   Prevent fraudulent transactions and monitor against theft.

## 3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

*   **Between Users:** During the booking process and during a live trip, certain information (like name, photo, and live location) is shared between the driver and rider to facilitate the carpool.

*   **By Law or to Protect Rights:** If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

*   **Third-Party Service Providers:** We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service (e.g., Supabase, Google Maps).

## 4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

## 5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

## 6. Your Rights

You may at any time review or change the information in your account or terminate your account by:

*   Logging into your account settings and updating your profile.

*   Contacting us using the contact information provided below.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

## 7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

**Felseka Support**  

Email: felseka.contact@gmail.com