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Education
Education
PhD. the Wharton School, University of Pennsylvania 2017
MS. Tsinghua University 2012
BS. Tsinghua University 2010
Research Papers
Research Papers
My current research interests: omnichannel operations management, social responsibility in operations management
Journal Publications:
Peng, Y., Gao, F., & Chen, J. (2024). Green Disposable Packaging and Communication: The Implications of Bring-Your-Own-Container. Manufacturing & Service Operations Management. Forthcoming.
Lim, S., Gao, F., & Tan, T. (2024). Channel Changes Choice: An Empirical Study about Omnichannel Demand Sensitivity to Fulfillment Lead Time. Management Science. 70(5), 2954-2975.
Invited for presentation at 2021 MSOM Service Management SIG Conference
Gao, F., & Souza., G. (2022). Carbon Offsetting with Eco-Conscious Consumers. Management Science. 68(11), 7879-7897
Invited for presentation at 2020 Early-Career Sustainable Operations Workshop
Gao, F., Agrawal, V., & Cui, S. (2022). The Effect of Multi-Channel and Omni-Channel Retailing on Physical Stores. Management Science. 68(2), 809-826.
Lead article
Gao, F., Cui, S., & Cohen, M.A. (2021). Performance, Reliability or Time-to-Market? Innovative Product Development and the Impact of Government Regulation. Production and Operations Management. 30(1), 253-275.
Gao, F. (2020). Cause Marketing: Product Pricing, Design and Distribution. Manufacturing & Service Operations Management. 22(4), 775-791.
Gao, F., & Su, X. (2018). Omnichannel Service Operations with Online and Offline Self-Order Technologies. Management Science. 64(8), 3595–3608 .
Gao, F., & Su, X. (2017). Omnichannel retail operations with buy-online-and-pick-up-in-store. Management Science. 63(8), 2478-2492.
Winner, Best OM Paper in Management Science, 2020
Finalist, Best OM Paper in Management Science, 2019
Gao, F., & Su, X. (2017). Online and offline information for omnichannel retailing. Manufacturing & Service Operations Management, 19(1), 84-98.
M&SOM Best Paper Award, 2020
Finalist, MSOM Student Paper Competition, 2015
Gao, F., & Chen, J. (2015). The role of discount vouchers in market with customer valuation uncertainty. Production and Operations Management, 24(4), 665-679.
Working Papers:
Peng, Y., Gao, F., & Chen, J. Towards Reuse: The Implications of Incentives and Convenience of Reusable Packaging
Han, Z., Gao, F., Jayasinghe, M., & Narayanan, S. Supplier-Initiated and Buyer-Imposed Social Responsibility Codes of Conduct
Gao, F. Competing with Knockoffs: The Role of Intellectual Property Sharing and Advertising
Tipnis, V., Chen, C., & Gao, F. Enhancing Volunteer Retention: The Role of Experienced Volunteers
Honorable Mention, 2024 BOM Best Working Paper Award
Guo, Y., Gao, F., Zhang, W., & Ming, L. Omnichannel Operations in On-Demand Delivery Platform with Buy-Online-and-Pick-up-in-Store
Third place, 2024 POMS-China Best Student Paper Competition (Student: Yu Guo)
Tipnis, V., Yoo, E., Urrea, G., & Gao, F. AI-Powered Philanthropy: Effects on Volunteer Productivity
Runner-up, 2024 College of Humanitarian Operations & Crisis Management (HOCM) Best Paper Competition
Winner, 2024 Service Science Best Student Paper Competition (Student: Vinit Tipnis)
Tipnis, V., Villa, S., Gao, F., & Martinez, A. Balancing Act: How Nonprofit Organizations Can Use Cause Marketing for Effective Fundraising
Runner-up, 2024 POMS College of Behavior in Operations Management (CBOM) Junior Scholar Paper Competition
Xiao, Y., Zhang, X., Cai, X., & Gao, F. Who Should Donate? A Socially Responsible Supply Chain with Prosocial Customers
Cohen, M. A., Cui, S., & Gao, F. The Effect of Government Support on Green Product Design and Environmental Impact.
Jin, F., Gao, F., & Li, J. Impact of Free Shipping Threshold on PC and Mobile Channels: Evidence from an Online Retailer
Book Chapters:
Gao, F., & Cui, S. (2022). Product Design with the Triple Bottom Line. H. Lee, R. Ernst, A. Huchzermeier, S. Cui, eds., Creating Values with Operations Analytics, pp. 51-64. Springer.
Gao, F., & Su, X. (2020). New Models of Strategic Customers in the Age of Omnichannel Retailing. S. Ray, S. Yin, eds., Channel Strategies and Marketing Mix in a Connected World, pp. 147-164. Springer.
Gao, F., & Su, X. (2019). New Functions of Physical Stores in the Age of Omnichannel Retailing. S. Gallino, A. Moreno, eds., Operations in an Omni-Channel World, pp. 35-50 Springer.
Awards
Awards
Honrable Mention, 2024 BOM Best Working Paper Award
Runner-up, College of Humanitarian Operations & Crisis Management (HOCM) Best Paper Competition, 2024
Runner-up, POMS College of Behavior in Operations Management (CBOM) Junior Scholar Paper Competition, 2024
Runner-up, Chelliah Sriskandarajah Early Career Research Accomplishments Award, 2023
Early Career Research Impact Award, Kelley School of Business, 2022
Nominated for Indiana University Outstanding Junior Faculty Award, 2022
M&SOM Meritorious Service Award, 2017, 2018, 2019, 2020, 2021
CIBER Funding Award, 2021
Winner, Best OM Paper in Management Science, 2020
M&SOM Best Paper Award, 2020
IU Trustee Teaching Award, 2019
Finalist, Best OM Paper in Management Science, 2019
ODT Faculty Scholar Award, 2019
Management Science Distinguished Service Award, 2018
Paul R. Kleindorfer Scholar award, Wharton OID Department, 2015
Finalist, MSOM Student Paper Competition, 2015
Baker Retail Center Research Grant, 2015-2016
Wharton Doctoral Student Fellowship, 2012-2017
Teaching
Teaching
Kelley Business School, Indiana University Bloomington:
Supply Chain Management (Undergraduate Core)
Supply Chain Management with Digital Technologies (Undergraduate Core)
Special Topic in Decision Science (PhD)
Game Theory in Supply Chain Management (PhD)
Wharton School, University of Pennsylvania:
Math Camp (PhD)
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