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Welcome! I am an Assistant Professor of Marketing at the National University of Singapore. My research employs structural modeling and field experiments to investigate critical issues in marketing and public policy, including platform analytics, customer relationship management, and customer rating systems.
Published and Accepted Papers
Soheil Ghili, Vineet Kumar, and Fei Teng, “Spatial Distribution of Access to Service: Theory and Evidence from Ridesharing”, Accepted, Management Science [pdf]
Working Papers
Fei Teng, Tristan Botelho, and K. Sudhir (2024), “Can Customer Ratings Amplify Discrimination? Evidence from a Gig Economy Platform”
Revise and Resubmit (Under 1st Round Revision), Management Science
INFORMS Service Science 2023 Best DEIJ Paper Award, First Place [video]
2023 ISMS Doctoral Dissertation Award, Finalist
Fei Teng, Tristan Botelho, and K. Sudhir, (2024) “Long-Term Effects of Early Rater Mix on Platform Fairness and Quality”
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