Fei Teng

Welcome! I am a Ph.D. candidate in Quantitative Marketing at Yale School of Management. My research employs structural modeling and field experiments to investigate critical issues in marketing and public policy, including platform analytics, customer relationship management, and customer rating systems.

I am on the 2024-2025 job market.

Working Papers

Fei Teng, Tristan Botelho, and K. Sudhir, (2024) “Honest Ratings Aren’t Enough: How Rater Mix Variation Impacts Suppliers and Hurts Platforms”

Job Market Paper

Fei Teng, Tristan Botelho, and K. Sudhir (2023), “Can Customer Ratings Amplify Discrimination? Evidence from a Gig Economy Platform”

Revise and Resubmit (Under 1st Round Revision), Management Science
INFORMS Service Science 2023 Best DEIJ Paper Award, First Place [video]
2023 ISMS Doctoral Dissertation Award, Finalist

Soheil Ghili, Vineet Kumar, and Fei Teng (2023), “Spatial Distribution of Access to Service: Theory and Evidence from Ride Sharing” [pdf]

Revise and Resubmit (Under 3rd Round Revision), Management Science

Work in Progress

“Leveraging the Organization to Increase Effectiveness of AI Enabled CRM” with Guofang Huang and K. Sudhir

“Tax Pass-through and Competition: Evidence from Philadelphia Soda Tax” with Andrea Pozzi and Katja Seim