Privacy Policy for JFD – Delivery Partner
Effective Date: 1 December 2025
Contact Email: info@jalorefooddelivery.com
JFD – Delivery Partner (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our mobile application designed for delivery partners.
By using the JFD – Delivery Partner app, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect the following personal details for account creation, verification, and communication:
Name
Phone number
Email address
Profile photo (optional)
Vehicle details (if required by the platform)
1.2 Location Data
To support delivery operations, the app collects:
Real-time GPS location (foreground)
Background location data when active orders are in progress
This is used for navigation, route optimization, order assignment, and delivery tracking.
1.3 Device Information
We may collect:
Device model
Operating system
Unique device identifiers
App logs and crash reports
This helps us improve app performance and security.
1.4 Delivery & Usage Data
The app collects data related to your delivery tasks, such as:
Accepted, rejected, and completed orders
Pickup and drop-off locations
Timestamps (pickup, en route, delivered)
Customer contact (only for order fulfillment)
In-app actions and preferences
1.5 Notifications Data
We use notification tokens to send you:
New order alerts
Status updates
Reminders and important announcements
2. How We Use Your Information
We use the collected data to:
Enable order acceptance and delivery management
Provide accurate navigation and optimized routes
Track active deliveries in real time
Communicate with you regarding your tasks
Improve app features, performance, and security
Provide customer support
Prevent fraud and abuse
Comply with legal obligations
3. Sharing Your Information
We do not sell your personal data.
We may share information only with:
3.1 Customers
Limited data such as your name and phone number may be shared strictly for delivery coordination.
3.2 Service Partners
For purposes such as:
Map services
Payment processing (if applicable)
Analytics and crash reporting tools
3.3 Legal Requirements
We may disclose information if required:
By law or regulation
To respond to legal claims
To protect rights, security, and operations of the platform
4. Data Storage & Security
We use industry-standard security practices to protect your data from unauthorized access, loss, or misuse.
Your information is stored securely and retained only as long as necessary for operational and legal purposes.
5. Location Data Usage
The app requires location access to function correctly.
Foreground Location: Used during app operation for navigation and order tracking.
Background Location: Used only when you have an active delivery to ensure accurate tracking and task management.
You may disable location access from device settings, but doing so will affect app functionality.
6. Your Rights
Depending on your region, you may have the right to:
Access your personal data
Request correction or deletion
Update or change your account details
Withdraw permissions (e.g., location, notifications)
Request a copy of your stored information
To submit a request, email us at: info@jalorefooddelivery.com
7. Cookies & Tracking Technologies
The app may use limited tracking technologies for analytics and performance improvement. These do not track you across unrelated websites or apps.
8. Third-Party Links
Our app may contain links or integrations with third-party tools (e.g., maps). We are not responsible for their privacy practices. Please review their policies separately.
9. Children’s Privacy
JFD – Delivery Partner is intended only for adults (18+).
We do not knowingly collect information from children under 18.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted with a revised effective date.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
📧 info@jalorefooddelivery.com