đź”’ Privacy Policy
FBIndustries
Last updated: January 2026
"FBI" is PT Fajar Benua Indopack, a legal entity, limited liability company established and domiciled within the legal territory of the Republic of Indonesia, at Jl. Mayor Oking Jayaatmaja No.88, Cibinong, Bogor Regency, West Java, 16911.Â
FBIndustries (“we”, “our”, “us”) operates a digital application. This Privacy Policy explains how we collect, use, and protect personal and business information provided by users.Â
1. Information We Collect
When you register and use the FBIndustries app, we may collect the following information:
Buyer Account Information
Full name
Email address
Phone number
Company name
Password (stored securely in encrypted form)
Company & Order Information
Company email and phone number
Company taxation details
Company address
Delivery address for orders
RFQ details and order details
Payment Information
Uploaded payment receipts or proof of payment
2. How We Use Your Information
We use your information strictly to:
Create and manage buyer accounts
Process RFQs, quotations, and orders
Manage delivery addresses
Verify uploaded payment receipts
Communicate important updates related to your account or orders
Provide customer support
3. Data Sharing Policy
We do not sell, rent, trade, or share your personal or company data with any third party.
Your data is used only within FBIndustries to provide the services offered in the app.
4. Data Security
We implement reasonable technical and organizational measures to protect your data from:
Unauthorized access
Loss or misuse
Disclosure or alteration
Passwords are encrypted, and access to data is restricted to authorized systems only.
5. Data Retention
We retain your information only for as long as necessary to:
Provide our services
Comply with legal or regulatory requirements
You may request deletion of your account by contacting us.
6. Your Rights
You have the right to:
Access your personal information
Update or correct your information
Request deletion of your account
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 support@fajarbenua.co.id
8. Terms & Conditions
Below you can check the Terms and conditions.