Quota is a weekly requirement every member of the FBI has to meet, excluding Leadership. Quota is required to be met every week or else disciplinary actions will be taken. Your quota consists of 1h and 30m of shift time.
Every division has their own quota: minimum of 1.30h shift time for HRT & CID, minimum of 1 training for FBI Academy Staff
Promotion quota, is basically quota but its required if you want to be promoted. This does not mean if you did not meet this, you cannot get promoted from deployments, etc. Promotion quota consists of 3h of shift time, and 12h if you want a double promotion.
High Command Quota
Normal shift time quota [1h 30m]
3 tickets
2 deployments
1 training