I am a dedicated professional with a passion for leveraging data to drive organizational success. I am proficient in Data collection, Cleaning, Analysis, and Visualization using tools such as Excel, PowerBi, Python and SQL. With a robust foundation in customer service and business administration, I am well-positioned to tackle challenges and also make meaningful contributions in today's data-driven business landscape.
My goal is to merge my expertise in customer service, business administration, and data analysis to drive customer-centric strategies that optimize business performance and enhance overall customer satisfaction. I am committed to leveraging data as a strategic asset, guiding decision-making processes, and fostering a culture of continuous improvement within the organization.
Data/Business Intelligence Analyst
Data Visualization and Modelling
Data Analysis tools : MS Excel, PowerBI, Tableau, Power Apps.
Soft Skills : Report Writing, Communication, Critical Thinking, Time Management and Teamwork.
Data Querying Language : SQL, DAX
Programming Skills : Python
Data Entry