# Privacy Policy
**Effective Date:** July 6, 2026
This Privacy Policy applies to the **FastlyVPN** mobile application, along with any related services operated by **ProxyHubNetworks** (collectively, the "Application" or "Service"). ProxyHubNetworks is referred to as the "Service Provider", "we", "us", or "our".
We are committed to protecting your privacy. This document explains what information we collect, how we use it, and your rights regarding your data.
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## 1. Our Strict No-Logs Policy
Your privacy is our core priority. **We do not collect, store, or log your online activities through our VPN connection.** Specifically, we DO NOT monitor or log:
* Your browsing history or websites visited.
* The destinations of your VPN traffic or DNS queries.
* Your real IP address during your VPN session.
* Any data content transmitted through our secure servers.
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## 2. Information We and Third Parties Collect
To ensure the stability of the Application, prevent fraud, and support monetization, certain information is processed under strict conditions:
### A. Information Processed Automatically (via Third-Party SDKs)
We do not directly collect your personal data. However, the Application integrates third-party services that may collect limited technical information to serve ads and monitor performance. This may include:
* Your mobile operating system and device model.
* Approximate location (country or city level, derived from IP, for AdMob ad targeting).
* App usage statistics (e.g., session duration, app crashes, and screen views).
* Mobile advertising identifiers (such as Google Advertising ID).
These third-party providers have their own privacy policies. We encourage you to review them:
* [Google Play Services](https://policies.google.com/privacy)
* [Google AdMob](https://policies.google.com/technologies/ads)
### B. Information You Provide Voluntarily
If you contact us directly for support at **proxyhubnetworks@gmail.com**, we will only use your email address and any details you provide to resolve your inquiry. This data is kept strictly confidential and is deleted once the issue is resolved.
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## 3. Cookies and Tracking Technologies
The Application or its third-party SDKs may use cookies, pixels, and mobile identifiers to support functionality, analytics, or personalized ad delivery. Where required by applicable law, we will obtain your explicit consent before using non-essential tracking technologies.
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## 4. Data Sharing and Legal Disclosures
We do not sell, rent, or trade your personal data. We may only disclose information in the following limited circumstances:
* **With Service Providers:** Trusted partners who help us maintain the app (e.g., analytics providers), subject to strict confidentiality agreements.
* **Legal Compliance:** If required to do so by law, court order, or subpoena. (Please note: Since we do not log VPN traffic or real IP addresses, we have no such data to share even if requested by authorities).
* **Protection of Rights:** To protect our rights, safety, or the safety of others, and to investigate fraud.
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## 5. Data Retention Policy
* **Operational/Support Data:** Any support emails you send us are retained only for the duration of resolving your request (maximum 12 months) unless a longer retention period is required by law.
* **Anonymized Analytics & Ad Data:** Third-party SDKs retain aggregated, non-personally identifiable data according to their respective policies (typically up to 24 months).
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## 6. International Data Transfers
Our servers and third-party service providers may process data in countries outside your country of residence, including the United States and the European Economic Area (EEA). We ensure appropriate safeguards (such as Standard Contractual Clauses approved by the European Commission) are in place to protect your data.
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## 7. Your Rights (Including GDPR & CCPA/CPRA)
Depending on your location, you have the following rights regarding your personal data:
* **Access & Portability:** The right to request copies of your data.
* **Correction & Deletion:** The right to request that we correct inaccuracies or delete your data.
* **Opt-Out/Consent Withdrawal:** The right to opt out of personalized ads or withdraw consent.
* **Non-Discrimination:** You will not receive discriminatory treatment for exercising your rights.
To exercise any of these rights, please contact us at **proxyhubnetworks@gmail.com**.
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## 8. Children’s Privacy
The Application is not intended for children under 13 years of age (or such higher age as required by local law). We do not knowingly collect personal data from children. If we discover that a child has provided us with personal information, we will delete it immediately. If you are a parent or guardian and realize your child has provided us with data, please contact us at **proxyhubnetworks@gmail.com**.
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## 9. Security
We employ industry-standard technical, physical, and administrative security measures to protect your information from unauthorized access, loss, or alteration. In the highly unlikely event of a data breach affecting your information, we will notify you in compliance with applicable legal requirements.
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## 10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Effective Date" at the top of this page or via in-app notifications.
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## 11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
**Email:** proxyhubnetworks@gmail.com
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