Refund & Return Policy

At [Your Store Name], your satisfaction is our top priority. If you're not completely happy with your purchase, we're here to help.

🔁 Returns

We accept returns within 7 to 14 days (customizable) of delivery if:

• The item is unused, unworn, and in its original packaging
  
  

• You have proof of purchase (e.g., order number or receipt)
  
  

To start a return, please contact us at 📩 support@[yourstorename].com with your order details and reason for return. Our support team will guide you through the process.

💸 Refunds

Once we receive and inspect your returned item:

• We’ll notify you via email/SMS about the approval or rejection of your refund
  
  

• If approved, your refund will be processed to your original payment method within 7 business days
  
  

Note: Shipping charges are non-refundable unless the return is due to a fault on our part (e.g., wrong or damaged item).

🔄 Exchanges

We offer product exchanges for:

• Wrong size or color (if available)
  
  

• Defective or damaged items
  
  

To request an exchange, please contact us within 3 days of delivery.

❌ Non-Returnable Items

Some items are not eligible for return, including:

• Personalized or custom-made items
  
  

• Items on sale or marked “non-returnable”
  
  

• Used products or those not in their original condition
  
  

📦 Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping method to avoid lost packages.

🛠 Need Help?

Our team is always here to support you!
📩 Email: support@[yourstorename].com
📞 WhatsApp / Call: [Your contact number]

We want you to shop with confidence — that’s why we’ve made our return and refund process simple, fair, and customer-first.