Last Updated: June 2026
Farmers Hub ("we", "our", or "us") is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Farmers Hub mobile application and related services.
By using Farmers Hub, you agree to the collection and use of information in accordance with this Privacy Policy.
When you register and use Farmers Hub, we may collect the following information:
Full Name
Email Address
Phone Number
Users may voluntarily upload:
Photos
Images
Descriptions
Comments
Other content submitted through the application
We may automatically collect certain technical information including:
Device type
Operating system version
Application version
IP address
Usage and diagnostic information
We use the information we collect to:
Create and manage user accounts
Authenticate users and maintain secure access
Provide and improve Farmers Hub services
Enable users to upload and manage content
Respond to user inquiries and support requests
Monitor system performance and security
Prevent fraud, abuse, and unauthorized access
Comply with legal obligations
We take reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
All communication between the Farmers Hub application and our servers is secured using industry-standard encryption technologies, including HTTPS.
While we strive to protect your information, no method of transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
We do not sell, rent, or trade your personal information to third parties.
We may share information only in the following circumstances:
When required by law or legal process
To protect our rights, property, or safety
To investigate fraud, abuse, or security incidents
With service providers that assist in operating our services, subject to confidentiality obligations
Photos, descriptions, and other content uploaded by users remain the responsibility of the user who submits the content.
By uploading content, you grant Farmers Hub permission to store, process, and display such content as necessary to provide the service.
Users must ensure they have the necessary rights and permissions for any content they upload.
We retain personal information only for as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements
When information is no longer required, we will securely delete or anonymize it where reasonably practicable.
You may have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your account and associated data
Withdraw consent where applicable
Requests may be submitted using the contact details provided below.
Farmers Hub is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove that information.
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date. Continued use of the application after changes become effective constitutes acceptance of the updated Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: info@farmers-hub.co.ke
Farmers Hub is committed to protecting user privacy and maintaining the security of personal information entrusted to us.