FARAFINA Market - Privacy Policy
Effective Date: December 28, 2024
Last Updated: December 28, 2024
1. INTRODUCTION
FARAFINA Market ("we," "us," or "our") operates the FARAFINA Market mobile application, a marketplace connecting buyers and sellers across West Africa and globally. This Privacy Policy explains how we collect, use, and protect your information when you use our app.
2. INFORMATION WE COLLECT
2.1 Information You Provide to Us:
- Account Information: Name, email address, phone number, password
- Profile Information: Profile picture, bio, location
- Marketplace Content: Products you list for sale, job postings, descriptions, prices, photos
- Communications: Messages between buyers and sellers, customer support inquiries
- Media Files: Photos and videos you upload for products and jobs
2.2 Information We Collect Automatically:
- Device Information: Device model, operating system, unique device identifiers
- Usage Data: How you interact with the app, features you use, time spent
- IP Address: Your approximate location
- Ad Interaction Data: Information about ads you view or click
3. HOW WE USE YOUR INFORMATION
We use your information to:
- Provide and maintain the FARAFINA Market service
- Enable you to post and browse products and jobs
- Facilitate communication between buyers and sellers
- Process transactions and verify identities
- Display relevant advertisements through Google AdMob
- Improve app functionality and user experience
- Send notifications about your listings and messages
- Prevent fraud, spam, and abuse
- Comply with legal obligations
- Analyze app performance and user engagement
4. ADVERTISING
We use Google AdMob to display advertisements in our app. AdMob may collect and use the following information:
- Mobile advertising ID
- IP address
- Device information
- Ad interaction data
- Approximate location (country/city level)
AdMob uses this information to show personalized advertisements. For more information about how Google uses data, visit:
https://policies.google.com/privacy
To opt-out of personalized advertising:
- Android: Settings → Google → Ads → Opt out of Ads Personalization
- Or use your device's privacy settings
5. DATA SHARING AND DISCLOSURE
We do not sell your personal information to third parties.
We may share your information with:
- Other Users: Your public profile, listings, and messages are visible to other FARAFINA Market users
- Google AdMob: For advertising purposes (as described above)
- Cloud Services: We use AWS S3 to store photos and media files
- Service Providers: Companies that help us operate the app (hosting, analytics)
- Law Enforcement: When required by law or to protect our rights and users' safety
6. DATA STORAGE AND SECURITY
We implement appropriate security measures to protect your information:
- Encrypted password storage using BCrypt
- Secure HTTPS connections for all data transmission
- Regular security updates and monitoring
- Access controls and authentication
Your data is stored on secure servers. Media files are stored on Amazon Web Services (AWS) S3.
7. YOUR RIGHTS AND CHOICES
You have the right to:
- Access Your Data: Request a copy of your personal information
- Correct Your Data: Update inaccurate or incomplete information
- Delete Your Account: Request deletion of your account and associated data
- Opt-Out of Ads: Disable personalized advertising
- Withdraw Consent: Change your privacy preferences at any time
To exercise these rights, contact us through the app's support section or email us.
8. DATA RETENTION
We retain your information for as long as your account is active or as needed to provide services. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.
9. CHILDREN'S PRIVACY
FARAFINA Market is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. INTERNATIONAL DATA TRANSFERS
FARAFINA Market operates globally. Your information may be transferred to and stored on servers located in different countries, including those outside your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
- Remember your preferences
- Analyze app usage
- Deliver personalized advertisements
You can manage cookie preferences through your device settings.
12. THIRD-PARTY LINKS
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy in the app
- Sending an email notification
- Displaying a notice when you open the app
Your continued use of FARAFINA Market after changes constitutes acceptance of the updated policy.
14. LEGAL COMPLIANCE
This Privacy Policy complies with:
- General Data Protection Regulation (GDPR) - European Union & Cyprus
- KVKK (Turkish Personal Data Protection Law) - Turkey
- Google Play Store Developer Distribution Agreement
- Google AdMob Program Policies
- Data protection laws applicable in countries where we operate
15. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data:
Email: support@farafinamarket.com
App: FARAFINA Market → Settings → Help & Support
For data protection inquiries:
Data Protection Officer: privacy@farafinamarket.com
16. CONSENT
By creating an account and using FARAFINA Market, you acknowledge that you have read, understood, and agree to this Privacy Policy and our Terms of Service.
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FARAFINA Market
Connecting West Africa and Beyond
Building the future of African commerce
© 2024 FARAFINA Market. All rights reserved.