π User Support - Wordy App
Hello! Thank you for using Wordy - the smart AI vocabulary learning app. If you encounter any problems or have any questions, please refer to the information below:
π© Contact support
Email: duchv2008@gmail.com
π Login instructions
Wordy supports 2 login methods:
Sign in with Apple ID: If you use iPhone/iPad, select the βSign in with Appleβ button.
Sign in with Google: You need the Gmail app or Safari/Chrome browser to authenticate. If you encounter an error that prevents you from logging in, please make sure you have updated the app and try again.
π Restore VIP Purchase
If you have purchased a VIP package before and changed your device, you can restore your purchase as follows:
Open the Wordy app
Go to Profile > Active Premium
Tap the "Restore Purchase" button
Make sure you are using the same Apple ID you purchased previously
β FAQ
Q: What's different about the VIP package?
A: The VIP package allows you to:
Create up to 400 vocabulary topics/month
No ads
Q: Can I cancel the VIP package?
A: Yes. You can cancel at any time in Settings > Apple ID > Subscriptions.
Or you can open the Appstore > Profile > Subscriptions > Check if you have a WordyAI subscription? > Cancel the package
Q: How can I restore the VIP package if I use Android?
A: Currently, the VIP package is only available via the iOS App Store. The Android version will be supported soon.