FANKA CHRISTABEL KIBONG
FANKA CHRISTABEL KIBONG
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Community Sucess Manager
You did not build your paid community to watch members join and quietly disappear.
You built it to feel active, supportive, and worth staying in.
Hi, I’m Fanka — a Community Success Manager for coaches with paid communities.
I help coaches keep their communities welcoming, engaging, and well-supported behind the scenes so members feel seen, stay involved, and do not quietly slip away.
🏆 Top Rated on Upwork
⭐ Multiple 5-Star Reviews
🏆 Community Leadership Award 2025
IF YOUR PAID COMMUNITY FEELS HARDER TO MANAGE THAN IT SHOULD...
IF YOUR PAID COMMUNITY FEELS HARDER TO MANAGE THAN IT SHOULD...
Your paid community is quieter than you want it to be.
New members are joining, but you are not sure they feel fully welcomed or supported.
You know some members are slowly disengaging, but you do not have the time to keep up with everyone.
Your live calls, reminders, follow-ups, and community engagement all need attention at the same time.
And somewhere in the middle of all that… you are still trying to coach.
If that sounds familiar, this is exactly where I help.
PROOF & RECOGNITION
PROOF & RECOGNITION
Community Leadership Award
Community Leadership Award
In 2025, I was honored with a Community Leadership Award through the Virtual Excellence Academy.
The recognition reflected qualities that continue to shape how I support clients today: Reliability, accountability, leadership, consistency, and service
Upwork Top-Rated With A 100% Job Success Score and Multiple 5⭐ Reviews in Different roles
WHAT CLIENTS HAVE SAID
WHAT CLIENTS HAVE SAID
"Fanka exceeded my expectations"
"Fanka is very positive, willing to learn and a great team player"
"Fanka helped us deliver a better experience for our audience every single time"
"Fanka is dependable, proactive and a pleasure to work with"
Are you tired of watching members queitly leave your group every month?
CASE STUDY: WHEN IT FEELS LIKE YOU ARE POSTNG INTO AN EMPTY SPACE
CASE STUDY: WHEN IT FEELS LIKE YOU ARE POSTNG INTO AN EMPTY SPACE
There is nothing as frustrating as creating content, putting in the work and getting little to no response at the end of the day.
You know your audience needs what you are sharing.
You know your message matters.
But the comments stay quiet.
The conversations never really start.
Worst you have the content but get too busy to post.
That was the situation when Peggy when she reached out to me.
Before Peggy reached out this is how her post were consistently,
low to no engagement
I introduced simple discussion-based content designed to make her target audience (single parents) feel seen and gave them a reason to join the conversation. Below is the results of where we are right now.
I introduced simple discussion-based content designed to make her target audience (single parents) feel seen and gave them a reason to join the conversation. Below is the results of where we are right now.
WHAT I SUPPORT INSIDE YOUR PAID COMMUNITY
Member onboarding & welcome
Member onboarding & welcome
Helping new members feel clear, supported, and settled from the moment they join.
Community engagement
Community engagement
Keeping the space active with conversation starters, prompts, reminders, and member interaction.
Challenges, programs & live call support
Supporting community challenges, accountability touchpoints, and live Zoom calls when your membership includes them.
Member follow-up & support
Helping quiet members feel seen, answering basic questions, and making sure people do not slip away unnoticed.
Community communication
Posting announcements, reminders, updates, and keeping members informed about what is happening inside the space.
Are you tired of watching members quietly leave your group every month?
HOW I SUPPORT YOUR PAID COMMUNITY
HOW I SUPPORT YOUR PAID COMMUNITY
IF YOUR PAID COMMUNITY NEEDS MORE SUPPORT, LET’S TALK
IF YOUR PAID COMMUNITY NEEDS MORE SUPPORT, LET’S TALK
You do not need to have everything figured out before we talk.
If your community feels quieter than you want it to feel… if members are joining but not really engaging… or if keeping up with follow-up, reminders, and community support is starting to feel like too much…
I can help.
Book a 30-minute Community Support Call
We will talk about what your paid community needs, what feels heavy behind the scenes, and whether I’m the right fit to support you.
I currently have space for 2 new clients.
👉Book a 30 Mins Community Support Call
Let's Stay Connected
Email: fankachristabelva@gmail.com
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