Support & Help

If you have any questions or need support regarding our app, you can reach us at the following channels:

We strive to respond to all inquiries within work day.

Frequently Asked Questions (FAQs)

Q1: How do I play this game?

A1: The gameplay of FangFang Block Elimination Game is very simple. Different shapes of blocks will appear on the game interface. You need to move these blocks to fill a row or a column. When a row or a column is completely filled, it will be eliminated and you will get corresponding scores.

Q2: Are there any skills to score quickly?

A2: Try to plan the placement of blocks well. Prioritizing the elimination of multiple rows or columns can get higher scores. At the same time, pay attention to observing the shape of the next block and make layouts in advance.

Q3: Can my device play this game?

A3: As long as the operating system running on your device meets certain basic requirements, you can usually run this game. Generally speaking, it supports common mobile operating systems such as iOS. Specifically, you can check the game's download page description to understand the detailed system requirements.

Q4: How much storage space does the game require?

A4: The FangFang Block Elimination Game occupies relatively small storage space, usually around several dozen megabytes. However, the specific storage requirements may vary depending on the device and game version.

Q5: What should I do if the game suddenly crashes?

A5: First, try to restart the game. If the problem still exists, you can check whether your device has enough memory and storage space, or try to update the game to the latest version. If the problem still cannot be solved, you can contact our customer service team and provide detailed problem descriptions and device information. We will do our best to solve it for you.

Q6: I encountered a situation where the game is sluggish. How can I solve it?

A6: Game sluggishness may be caused by insufficient device performance or network problems. You can try to close other running applications to free up device memory. If it is a network problem, you can check whether your network connection is stable and try to switch to a more stable network environment.

Q7: Will this game collect my personal information?

A7: This game will not collect any information that can directly identify your personal identity. We only collect necessary device information related to game operation, such as device model and operating system version, to ensure the normal operation of the game and optimize game performance.

Q8: Is my game data safe?

A8: Your game data will not be uploaded to the server and will only be stored on the local device. At the same time, we have taken strict security measures to protect your device information and game data to ensure its safety and reliability.

Q9: Will the game be updated frequently?

A9: We will launch game updates from time to time according to user feedback and the needs of game development. Update content may include new game functions, optimized game performance, and fixed known issues.

Q10: How do I know if there is an update for the game?

A10: When there is a new game update, you can see the update prompt on the game's download platform. Inside the game, we may also remind you that a new version is available for download through notifications.