Last updated: 20 September 2026
Famalio is a shared family calendar designed to help families organize schedules, shifts, reminders, notes and responsibilities.
Contact support
For questions, issues, privacy requests or feedback, contact support@altotech.com.
Frequently Asked Questions
How do I add family members?
Open the Family area and create or share an invitation link, six-character code or QR code. Base supports two signed-in accounts per Famalio family, including the organizer. Dependent profiles without their own login do not count toward this allowance. Family Pro supports unlimited signed-in accounts in the purchaser's current Famalio family.
How does document import work?
Open the document-import feature, photograph or select the schedule and review every suggested appointment before saving it. The normal recognition path runs on the device. If optional cloud AI is configured and explicitly enabled, the app explains that recognized document text will be sent to OpenRouter and the selected model provider before it is used.
How do I manage or cancel Family Pro?
Open Settings → Family Pro → Manage Subscription, or use the subscription settings for the Apple Account or Google Play account used for the purchase. Uninstalling Famalio or deleting the Famalio account does not cancel the store subscription.
How do I restore purchases?
Open Settings → Family Pro → Restore Purchases while signed in to the Famalio account associated with the purchase and the store account used to buy it. Older purchases without a verified Famalio account association may require additional verification through support@altotech.com.
How do I delete my account?
Open Settings → Account & sync → Delete account. An organizer must first delete their family or complete any ownership step shown by the app. If the in-app process cannot be completed, contact support@altotech.com.